Senior Cloud Site Reliability Engineer, Actimize

At NiCE, we don’t limit our challenges. We challenge our limits. Always. We’re ambitious. We’re game changers. And we play to win. We set the highest standards and execute beyond them. And if you’re like us, we can offer you the ultimate career opportunity that will light a fire within you.

So, what’s the role all about?

Specialist DevOps (Security Advantage)

We are looking for a skilled and motivated Senior DevOps Engineer to join our Actimize Cloud organization. In this role, you will design, automate, secure, and operate cloud‑native infrastructure on AWS. You will work hands‑on with Kubernetes (EKS), CI/CD pipelines, IaC frameworks, and observability platforms, while partnering closely with R&D, CloudOps, AppOps, and Security teams.

Security experience is a strong advantage, as you will contribute to secure-by-default practices across our delivery pipelines and cloud environments

How will you make an impact?

• Design, operate, and continuously improve cloud infrastructure using AWS and Kubernetes.

• Build and manage CI/CD pipelines (Jenkins, GitHub Actions) and GitOps workflows (Argo CD).

• Implement and maintain Infrastructure-as-Code using Terraform / OpenTofu.

• Contribute to system hardening, secure configurations, and cloud security controls.

• Integrate and maintain cloud monitoring, logging, and alerting systems.

• Partner with R&D and CloudOps teams to support deployment, scaling, and reliability needs.

• Troubleshoot production and pre-production environments and drive RCA/fixes.

• Participate in cost-optimization efforts, cloud hygiene, and automation improvements.

• Support onboarding of new regions, services, and infrastructure components.

What You Bring (Must–Have Qualifications)

• 3–6 years of experience in DevOps, Cloud Engineering, or Site Reliability Engineering.

• Strong hands-on experience with AWS services (IAM, EC2, EKS, VPC, ALB/NLB, S3, RDS, CloudWatch, etc.).

• Solid experience with Kubernetes (EKS)—deployment, scaling, networking, upgrades, troubleshooting.

• Practical experience with Terraform / OpenTofu and Infrastructure-as-Code.

• Familiarity with GitOps and tools like Argo CD.

• Strong scripting skills (Python, Bash, PowerShell, or Go).

• Experience operating CI/CD platforms (Jenkins, GitHub Actions, or similar).

• Good understanding of cloud networking: routing, firewalls, DNS, load balancing.

• Experience with monitoring and logging: Prometheus, Grafana, ELK, Fluentd, OpenTelemetry, Datadog, etc.

• Strong debugging skills and ability to troubleshoot distributed systems.

Security Advantage (Preferred Skills)

• Experience with cloud security frameworks (CNAPP, CSPM, CIEM, CWPP).

• Knowledge of container/image scanning and supply chain security.

• Exposure to AWS security tools (GuardDuty, Inspector, KMS, WAF/NFW).

• Experience integrating scanners into CI/CD pipelines.

• Familiarity with SIEM, threat detection, and incident response workflows.

Have you got what it takes?

• You excel in fast-paced, cloud-native environments.

• You think automation-first and minimize manual work.

• You enjoy working closely with Engineering, Ops, and Security teams.

• You are proactive, collaborative, and eager to learn.

• You take ownership and care deeply about reliability and security.

What’s in it for you?

Join an ever-growing, market disrupting, global company where the teams – comprised of the best of the best – work in a fast-paced, collaborative, and creative environment! As the market leader, every day at NiCE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NiCEr!

Enjoy NiCE-FLEX!

At NiCE, we work according to the NiCE-FLEX hybrid model, which enables maximum flexibility: 2 days working from the office and 3 days of remote work, each week. Naturally, office days focus on face-to-face meetings, where teamwork and collaborative thinking generate innovation, new ideas, and a vibrant, interactive atmosphere.

Requisition ID: 10399
Reporting into: Director of Cloud Services
Role Type: Individual Contributor

About NiCE

NICE Ltd. (NASDAQ: NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences, fight financial crime and ensure public safety. Every day, NiCE software manages more than 120 million customer interactions and monitors 3+ billion financial transactions.

Known as an innovation powerhouse that excels in AI, cloud and digital, NiCE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries.

NiCE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law.