Senior Client Services Associate

Senior Client Services Associate 

Location:          Hong Kong 

Salary:               Competitive  

Classification: Full-Time

About GLAS

GLAS is an award-winning independent debt administration services company providing, amongst other services, loan agency, security agency and corporate trustee services in the international debt capital markets.

With its origins in acting in complex restructuring transactions, GLAS' work covers a broad range of transactions ranging from direct lending with banks and debt funds to high yield bond issuances and complex debt restructurings. GLAS' services are delivered in connection with corporate debt, acquisition finance, project and infrastructure finance and sponsor and corporate-led leveraged finance transactions.

The business currently comprises more than 450 professionals servicing over 7000 transactions across its global platform. GLAS currently has offices in London, Sydney, New York, New Jersey, Brisbane, Melbourne, Paris, Frankfurt, Madrid, Rome, Milan, Dubai, Hong Kong and Singapore.

An opportunity has arisen to join this growing and dynamic firm to support and develop GLAS’s growing business in Asia.

Position Summary

We are looking for a dynamic individual able to work in an entrepreneurial, fast-paced professional environment. To be successful in this role you are an effective communicator with excellent communication skills.

To expand our successful Asia business, we are hiring a Senior Client Services Associate at GLAS. The Senior Client Services Associate will liaise very closely with the wider APAC Client Services Team.  The role involves managing and processing all operational aspects of GLAS client transactions within specific deadlines. Each team member has responsibility for a specific portfolio of loan transactions and acts as the primary operational contact for the Borrowers and Lenders on these transactions.

Responsibilities

Managing drawdowns, rollovers, rate fixes, pre-payments, redemptions and maturities.

Reading and understanding loan documentation.

Inputting relevant data into “Solvas”, the GLAS loan administration platform.

Generating and sending notices to Borrowers and Lenders within specific timeframes.

Receiving and checking SSIs, completing call-back procedures where necessary.

Managing funds flow between Borrowers and Lenders.

Arranging payments via online banking platforms of JPM, DBS and others.

Calculating and ensuring payment of payment of principal repayments, interest, commitment and other fees (including PIK and non-pro rata events).

Reconciling bank accounts.

Handling loan transfer requests, ensuring requests comply with the transaction documentation and collecting transfer fees.

Dealing with client queries in a timely manner.

Dealing with external audit requests.

Timely escalation of relevant matters to Team Leader and/or Managers.

Due diligence with regards to potential fraud, money laundering, and both financial and reputational risk to GLAS.

Experience & Qualifications

A degree in a finance or business-related field

Proven ability to work to tight deadlines

A high degree of detail and strong organisational skills

Previous experience of using Solvas desirable (but not essential)

Benefits

Competitive base salary plus discretionary annual bonus

Paid annual leave plus Singapore/Hong Kong (as applicable) public holidays

Long service award

Career development and study support available

Private medical insurance

It’s our people who make GLAS successful and we strive to recruit and retain the best people and operate in an environment underpinned by inclusivity, diversity, and opportunity. We recognise that a more inclusive workplace allows ideas and a variety of points of view to trigger discussions or deliver innovative results.

We want people at GLAS to be successful - we are committed in your career development. We truly believe in and live by our values of stepping in, stepping up and standing out.

In addition to our commitment to a diverse workforce we are also happy to talk about flexible working to support work life balance