Senior Client Due Diligence Officer

We’re a leading Investor Services group offering end-to-end services in administration, accounting, reporting, regulatory and compliance needs of the investment sector worldwide.  We employ a global workforce of 6,500+ people across 24 jurisdictions and have assets under administration (AUA) exceeding US$857 billion. We work with 13 of the world’s top-15 private equity firms. 

Our services are underpinned by a Group-wide commitment to ESG and best-in-class technology including a global data platform and innovative proprietary tools supported by in-house experts.                                                                     

Above all, what makes us different is our people. Operating as trusted partners to our clients, we deliver intelligent solutions through a combination of technical expertise and strong relationships based on deep client understanding. 

We’re driven by our Group purpose, to power people and possibilities.

As a Client Due Diligence Senior Officer you will be part of the Investor Administration team and play a pivotal role in ensuring the integrity and compliance of investor onboarding and lifecycle management process.  You will be responsible for conducting (Enhanced) Customer Due Diligence (CDD) and Know Your Customer (KYC) checks for investors and other related parties of the investment funds and fund managers we service. 

You will build and manage strong customer relationships with existing and new clients and their investors, gaining insight into their needs and delivering customer-centric solutions also ensuring we meet our legal and contractual requirements. 

What you'll do

• You’ll serve as the primary operational contact for an assigned portfolio of clients, ensuring smooth coordination across all investor-related processes.
• You’ll coordinate and execute investor onboarding—particularly for complex or international structures—by conducting KYC/CDD checks, analyzing ownership structures, performing risk screening, and managing ongoing/periodic reviews.
• You’ll investigate investor transactions flagged by TA teams to ensure compliance with internal policies and regulatory standards, escalating issues when necessary.
• You’ll maintain accurate and up‑to‑date investor data in administration systems, prepare supporting documentation for internal and external use, and collaborate closely with Risk, Legal, and Compliance teams to ensure alignment.
• You’ll contribute to process‑improvement initiatives, enhance due‑diligence workflows, and provide guidance and mentorship to junior team members.

What we offer 

• Comprehensive remuneration and pension: motivating financial packages based upon market rates for your role and is proportionate to your qualifications, level of experiences and skills profile
• Wellbeing: additional social benefits 
• Flexible working: we recognise the value of working flexibly and want to ensure all employees enjoy an excellent work-life blend. As such, we are open to conversations with employees related to setting up flexible working arrangements.

• You hold a Bachelor’s degree in Law, Business Administration, or a related field, and certifications such as ICA, ACAMS, NIBE‑SVV (Compliance Professional/Officer), MIFID II/AIFMD/UCITS training, Wft/Wwft courses, or other relevant compliance education.
• You bring 3–5 years of relevant experience, ideally within a fund services or fund manager environment, and are proficient in MS Office and fund‑specific software.
• You are fluent in both Dutch and English, with strong communication and interpersonal skills.
• You are highly organized, detail‑oriented, and able to work independently while managing multiple priorities effectively.
• You demonstrate strong analytical and problem‑solving abilities and show a clear commitment to continuous improvement and innovation.

Sustainability is integral to our strategy and operations. Our sustainability depends on us building and maintaining long-term relationships with all our stakeholders – including our employees, clients, and local communities – while also reducing our impact on our natural environment.  

There is always more we can, and should do, to improve – whether in relation to our people, our clients, our planet, or our governance. Our ongoing success as a business depends on our sustainability and agility in a changing and challenging global landscape. We’re committed to fostering an inclusive, equitable and diverse culture for our people, led by our Diversity, Equity, and Inclusion steering committee. 

Our learning and development programmes and systems (including PowerU and MyCampus) enable us to invest in growing our employees’ careers, while our hybrid working approach supports our employees in achieving balance and flexibility while remaining connected to their colleagues. We want to empower our 6,500+ employees - from 94 nationalities, across 24 countries - to each achieve their potential.  Through IQ-EQ Launchpad we support women managers launching their first fund, in an environment where only 15% of all private equity and venture capital firms are gender balanced. 

We’re committed to growing relationships with our clients and supporting them in achieving their objectives. We understand that our clients’ sustainability and success lead to our sustainability and success. We’re emotionally invested in our clients right from the beginning