Senior Client Account Manager

Are you obsessed with data, partner success, taking action, and changing the game? If you have a whole lot of hustle and a touch of nerd, come work with Pattern! We want you to use your skills to push one of the fastest-growing companies headquartered in the US to the top of the list.

Pattern accelerates brands on global ecommerce marketplaces leveraging proprietary technology and AI. Utilizing more than 46 trillion data points, sophisticated machine learning and AI models, Pattern optimizes and automates all levers of ecommerce growth for global brands, including advertising, content management, logistics and fulfillment, pricing, forecasting and customer service. Hundreds of global brands depend on Pattern’s ecommerce acceleration platform every day to drive profitable revenue growth across 60+ global marketplaces—including Amazon, Walmart.com, Target.com, eBay, Tmall, TikTok Shop, JD, and Mercado Libre. To learn more, visit pattern.com or email [email protected].

Pattern has been named one of the fastest growing tech companies headquartered in North America by Deloitte and one of best-led companies by Inc. We place employee experience at the center of our business model and have been recognized as one of Newsweek’s Global Most Loved Workplaces®.

Thinking about making the move to Melbourne? This role is a great opportunity for experienced professionals ready to relocate and join our growing team in one of the world’s most vibrant cities. Relocation packages are available.

Pattern is a global ecommerce accelerator helping ambitious brands grow across performance media, marketplaces, and D2C channels. We partner with the world’s most recognisable brands - combining data, tech, and strategy to drive measurable growth.

If you’re a strategic, commercially minded Senior Account Manager ready to lead clients and shape digital growth stories, this role is for you.

What You’ll Do

Act as the primary contact for 7-8 high-profile clients, building trusted relationships through regular face-to-face meetings, digital check-ins, and proactive communication.

Support channel teams with strategic direction, making sure every initiative aligns with each client’s overarching business goals.

Act as the project manager - scheduling work, managing timelines, and ensuring seamless delivery across teams.

Oversee campaign delivery across channels, ensuring scope, timelines, budgets, and KPIs are met.

Identify and present new growth opportunities that deliver measurable impact for clients.

What You Bring

3+ years’ account management experience in a digital or full-service agency.
Expertise across SEO, SEM, and Social Advertising (at least 2 of the 3)
Must be confident creating reports from Google Analytics, Google Ads, and Meta.
Confident presenter and communicator with strong commercial acumen.
Analytical mindset - you love connecting data to meaningful client outcomes.
Proven ability to lead multi-channel teams and manage complex projects.

Why You’ll Love Working at Pattern

5 weeks annual leave every year.
Hybrid flexibility - WFH Mondays & Fridays.
Summer Fridays - finish at 1pm for long weekends during Summer.
Work-from-anywhere policy for travel and flexibility.
12 weeks paid parental leave for the primary caregiver or 4 weeks of paid spousal / partner support leave.
Regular team events - lunches, celebrations, and Pattern Values Week.
Stock options available upon joining.

Ready to lead, grow, and make an impact? Join Pattern - where ambitious brands (and people) accelerate.

What is the hiring process?

Virtual interview with Hiring Manager
Virtual/in-person task presentation and interview with Hiring Manager & Peer
Virtual/in-person interview with other team members
Professional reference checks
Executive review
Offer