Senior Change Manager

The Game Changers:

Australian Payments Plus (AP+) is here to shape the future of payments for Australia. We aim to deliver more innovation to Australia’s payments ecosystem, for the collective benefit of Australian businesses, government and consumers.​

Our solutions include Australia’s domestic debit network, real-time, data rich payments infrastructure, secure bill payments, digital identity verification, QR payments and experiences and open wallet solutions. It’s a new chapter with more possibilities.​

The Purpose

Working in a 12-month max term contract, the Senior Change Manager is responsible for shaping and delivering end-to-end change across initiatives of varying scale, working closely with Technology and Product and business teams to support successful delivery across squads and business initiatives.

The role leads the development of integrated change, communication, engagement and learning approaches, builds change capability across leaders and delivery teams, and contributes to the continuous improvement of change practices across AP+.

Core Accountabilities

• Shape and deliver end-to-end change strategies and plans that support successful AP+ initiatives
• Create and deliver targeted change, communication, engagement and learning approaches that drive adoption
• Coach and support leaders and delivery roles to strengthen change capability across initiatives
• Contribute to continuous improvement of change practices through the Change Community of Practice

Experience and Capability

• Change management certification essential.
• 5+ years proven experience in leading and delivering change management in complex or evolving environments.
• Comfortable working autonomously, while actively collaborating with a supportive and experienced change team.
• A roll-up-your-sleeves approach; hands-on in developing change collateral, assessing impacts, and designing practical mitigations that work in the real world.
• Genuine interest in shaping behaviours and mindsets across the business.
• Confidence navigating ambiguity and connecting the dots between strategy and delivery.
• Clear, engaging communicator who builds trust and influence at all levels.
• Confident working in agile and waterfall.
• Experience in regulated fintech environments is highly regarded.

We recognise that candidates may not meet every criterion listed. If you believe your experience and capabilities align with this role, we encourage you to apply.

What happens next:

At AP+, we believe in the power of passion, pride, and purpose.­ Our team is driven by a shared mission to make a difference in the world of payments, and we're proud to work together towards this common goal.

If you’re ready to be a game changer, please submit your application. The Talent Acquisition team will endeavour to review your application and notify you of the outcome within the next two weeks.

We want to remove all barriers to inclusion so if you need advice or support with your application, we’re here to help. Please reach out to [email protected] We also encourage you to let us know your pronouns at any point during the recruitment process.

AP+ are not partnering with Recruitment agencies for this role.