Senior Business Systems Engineer (Hybrid in Bangalore)

For over 20 years, Smartsheet has helped people and teams achieve–well, anything. From seamless work management to smart, scalable solutions, we’ve always worked with flow. We’re building tools that empower teams to automate the manual, uncover insights, and scale smarter. But more than that, we’re creating space– space to think big, take action, and unlock the kind of work that truly matters. Because when challenge meets purpose, and passion turns into progress, that’s magic at work, and it’s what we show up for everyday.

When was the last occasion you had the opportunity to contribute to a company that is shaping an industry and empowering individuals to translate ideas into tangible impact with speed? Smartsheet's core mission is to empower everyone to enhance their work processes. Our business model is founded on identifying exceptional talent and providing them with the autonomy to develop our acclaimed Software as a Service (SaaS) offering. With a user base exceeding 10 million, our platform is utilized across various industries, including construction, retail, and software development, presenting us with unique technical challenges.

Smartsheet is seeking a Senior Business Systems Engineer to join our Corporate Systems Development team in Bangalore. This role focuses on building and maintaining scalable backend integrations using AWS services, powering mission-critical data flows across internal systems in Finance, People, Sales, Legal, and Engineering. You’ll develop solutions leveraging tools like AWS Lambda, SQS, SNS, and languages such as Node.js and Python, integrating systems such as Salesforce, NetSuite, Workday, Snowflake, and other enterprise platforms. If you thrive on backend architecture, cloud automation, and building systems that scale, this role is for you.

This role is based in Bangalore, India, reporting to the Senior Manager, Systems Development, and collaborating closely with global engineers, system analysts, and architects.

You Will:

• Design, build, and maintain backend integrations using AWS services such as Lambda, S3, SQS, SNS, and EventBridge

• Develop API-based automations and orchestrate data flows between Salesforce, NetSuite, Workday, Snowflake, and other SaaS platforms

• Refactor and enhance legacy integration logic to align with modern architecture standards

• Own your code from design through CI/CD (GitLab) and deployment via Terraform/CloudFormation

• Collaborate with US-based engineers on shared initiatives, sprint planning, code reviews, and technical handoffs

• Participate in a shared production support rotation, resolving critical integration and data pipeline issues

• Provide technical mentorship to junior engineers, especially on high-complexity initiatives

• Partner with architects and BSAs to review integration design and testing strategies for reliability and resilience

• Support both ETL-style batch pipelines and real-time event streaming using CDC and platform events

• Contribute to evolving team SOPs, architecture standards, and shared development libraries

• Lead backend development within complex cross-functional projects, including work breakdown and delivery tracking

You Have:

• BS in Computer Science, related field, or equivalent industry experience

• 7+ years of experience in backend software development or automation using Node.js, Python, VS code or similar

• Strong experience with AWS services, especially Lambda, S3, SQS/SNS, EventBridge, DynamoDB

• Expertise in database design, schema modeling, and query optimization (DynamoDB & Snowflake preferred)

• Strong grasp of integration design patterns, secure API development (REST/SOAP), and system interoperability

• Develop and maintain GitLab based CI/CD pipeline implementations for tests, linting, deployment, etc.

• Experience with managing infrastructure as code (Terraform, CloudFormation)

• Demonstrated experience building and maintaining integrations with Salesforce, NetSuite, Workday, Coupa, Stripe, Snowflake

• Familiarity with data validation, schema evolution, and cross-system reconciliation (preferred)

• Excellent collaboration and communication skills in a distributed, global team setting

• Confidence navigating production environments, owning critical issue resolution from end to end

• Experience delivering integrations and automation solutions across Finance, People, Sales, Legal, BI

• Proven ability to lead initiatives and proactively communicate with technical and non-technical stakeholders

• Comfortable working independently, while also mentoring and reviewing work for Level 1/2 developers

• The flexibility to adjust to changing priorities, new technologies, and evolving project requirements.

• Comfortable operating in an Agile environment, and familiar with Sprint ceremonies like Daily stand-up, Sprint planning,Sprint Finalization etc.

• Familiar with prompt engineering / Generative AI for code generation is preferred

Get to Know Us:

At Smartsheet, your ideas are heard, your potential is supported, and your contributions have real impact. You’ll have the freedom to explore, push boundaries, and grow beyond your role. We welcome diverse perspectives and nontraditional paths—because we know that impact comes from individuals who care deeply and challenge thoughtfully. When you’re doing work that stretches you, excites you, and connects you to something bigger, that’s magic at work. Let’s build what’s next, together.

Equal Opportunity Employer:

Smartsheet is an Equal Opportunity (EEO) employer committed to fostering an inclusive environment with the best employees. It is our policy to provide equal employment opportunities to all qualified applicants in accordance with applicable laws in the US, UK, Australia, Germany, Costa Rica, Japan, Bulgaria, and India. All qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.

If there are preparations we can make to help ensure you have a comfortable and positive interview experience, please let us know.

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