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Senior Business Systems Analyst (Hybrid)

AbbVie

Worcester, MA, United States Hybrid permanent

Posted: March 13, 2026

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Quick Summary

Senior Business Systems Analyst is responsible for analyzing complex business systems and implementing solutions to improve efficiency and productivity.

Job Description

About AbbVie

AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across several key therapeutic areas including immunology, oncology and neuroscience - and products and services in our Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at www.abbvie.com. Follow @abbvie on LinkedIn, Facebook, Instagram, X and YouTube.

Take the next step in your career with an organization that strategically invests in the long-term health of the company, its technology and its people. The AbbVie Business Technology Solutions (BTS) team shapes the digital transformation necessary for our treatments to positively impact patients’ lives. In the role of Sr BSAt, you’ll tackle complex challenges as you develop and diversify your professional experiences while helping others grow and develop their skills. 

In this role you will be responsible for: 

• Consulting with scientific partners to develop understanding of the varied and complex business needs supported by the systems. Responsible for determining how changing business needs will affect the system.  Understands the role of the system in the big picture and provides ideas and recommendations regarding the evolution of the system. 

• Developing detailed business user requirements, system documentation, workflow procedures, and data modeling.  Negotiates plans, time frames and trade-offs while ensuring scientific partners understand the final results of the project. 

• Ensuring current and accurate system documentation, coordinates and/or performs testing of system modifications, of both validated and non-validated systems.  Provides systems expertise and supports system training, educational tools and materials.

• Uses AbbVie values around ethics, diversity & inclusion, enterprise perspective and innovation to govern decisions, actions and behaviors.  

Tools and skills you will use in this role: 

• Excellent interpersonal skills and well-developed verbal and written communication skills.

• Ability to effectively lead and facilitate meetings with customers and technical team members. 

• Bachelor’s degree in Information Systems or a related field with 5 years of experience, or a Master’s degree with 4 years of experience
• Must be deliverables focused and detail oriented. 

• Must exhibit exceptional teamwork skills. 

• Must have a strong customer focus. 

Preferred

• Background in scientific informatics (LIMS, SDMS, CDS, etc.) and lab operations. 

• Work experience in pharmaceutical industry within R&D organization. 

• Work experience in a laboratory IT role. 

• Experience in the development, implementation, and operations of a large-scale, enterprise systems. 

Applicable only to applicants applying to a position in any location with pay disclosure requirements under state or local law: ​

• The compensation range described below is the range of possible base pay compensation that the Company believes in good faith it will pay for this role at the time of this posting based on the job grade for this position. Individual compensation paid within this range will depend on many factors including geographic location, and we may ultimately pay more or less than the posted range. This range may be modified in the future. ​

• We offer a comprehensive package of benefits including paid time off (vacation, holidays, sick), medical/dental/vision insurance and 401(k) to eligible employees.​

• This job is eligible to participate in our short-term incentive programs. ​

Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, incentive, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole and absolute discretion unless and until paid and may be modified at the Company’s sole and absolute discretion, consistent with applicable law. 

AbbVie is an equal opportunity employer and is committed to operating with integrity, driving innovation, transforming lives and serving our community.  Equal Opportunity Employer/Veterans/Disabled. 

US & Puerto Rico only - to learn more, visit https://www.abbvie.com/join-us/equal-employment-opportunity-employer.html

US & Puerto Rico applicants seeking a reasonable accommodation, click here to learn more:

https://www.abbvie.com/join-us/reasonable-accommodations.html

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