Senior Business Operations Manager

At Instructure, we believe in the power of people to grow and succeed throughout their lives. Our goal is to amplify that power by creating intuitive products that simplify learning and personal development, facilitate meaningful relationships, and inspire people to go further in their education and careers.
We do this by giving smart, creative, passionate people opportunities to create awesome. And that's where you come in:

The BizOps team is the connective tissue between strategy, execution, and impact. We partner with executives to align goals, clarify priorities, and ensure progress toward Instructure’s most important strategic initiatives.

As a Senior Business Operations Manager, you’ll act as an enterprise problem-solver and operator — translating strategy into execution through structured frameworks, data-driven insights, and disciplined follow-through. You’ll directly own high-priority initiatives and serve as a thought partner to business leaders, helping the company scale its operational excellence and make better, faster decisions.

What You’ll Do

• Own strategic initiatives that span functions (e.g., pricing, go-to-market, AI investment governance)

• Build quantitative models, dashboards, and frameworks to inform business decisions

• Support annual and quarterly planning cycles; lead the analysis, synthesis, and communication of key insights

• Identify operational bottlenecks and drive process improvements to increase speed and efficiency

• Partner with the Director and executive sponsors to evolve the company’s operating rhythm (OKRs, QBRs, Growth Council)

• Mentor Analysts and Managers; contribute to BizOps best practices and templates

What you will need to know/have

• 2+ years of experience in strategy, consulting, or business operations at a SaaS company

• Skilled in structuring ambiguous problems, building financial and operational models, and communicating executive-ready insights

• Comfortable leading cross-functional workstreams and presenting recommendations to senior leaders

• Strong project management and stakeholder alignment skills

• Analytical thinker with a bias for action and accountability

Get in on all the awesome at Instructure!

We offer competitive, meaningful benefits in every country where we operate. While they vary by location, here's a general idea of what you can expect:

• Competitive compensation, plus all full-time employees participate in our ownership program - because everyone should have a stake in our success.

• Flexible work culture. Our remote, hybrid and in-office collaboration spaces vary by role, team and location.

• Generous time off, including local holidays and our annual “Dim the Lights” period in late December, when teams are encouraged to step back and recharge based on departmental needs.

• Comprehensive wellness programs and mental health support

• Annual learning and development stipends to support your growth

• The technology and tools you need to do your best work

• Motivosity employee recognition program

• A culture rooted in inclusivity, support, and meaningful connection

We believe in hiring great people and treating them right. The more diverse we are, the better our ideas and outcomes.

Instructure is an Equal Opportunity Employer. We comply with applicable employment and anti-discrimination laws in every country where we operate.

All employees must pass a background check as part of the hiring process. To help protect our teams and systems, we’ve implemented identity verification measures. Candidates may be asked to verify their legal name, current physical location, and provide a valid contact number and residential address, in accordance with local data privacy laws.

Any attempt to misrepresent personal or professional information will result in disqualification.