Senior Business Intelligence Analyst

Who We Are

At Justworks, you’ll enjoy a welcoming and casual environment, great benefits, wellness program offerings, company retreats, and the ability to interact with and learn from leaders in the startup community. We work hard and care about our most prized asset - our people.

We’re helping businesses get off the ground by enabling them to focus on running their business. We solve HR issues. We’re data-driven and never stop iterating. If you’d like to work in a supportive, entrepreneurial environment, are interested in building something meaningful and having fun while doing it, we’d love to hear from you.

We're united by shared goals and shared motivations at Justworks. These are best summed up in our company values, which are reflected in our product and in our team.

Our Values

If this sounds like you, you’ll fit right in.

Department

Data & Analytics

Who You Are

You have a passion for understanding how businesses work and how data can clarify, align, and accelerate decisions. You have demonstrated proficiency working with large and complex datasets, and you are comfortable partnering cross-functionally across an organization.

You bring deep fluency in SQL and modern analytics tools, but your real strength is translating ambiguous business questions into clear, decision-ready insights. You don’t stop at delivering a number; you help stakeholders understand what it means, why it changed, and what action it should inform. You are naturally curious and rigorous. You dig beyond surface-level answers to understand the origin, structure, and implications of data. You care about definitions, consistency, and semantic clarity and recognizing that shared meaning is foundational to trust.

As AI reshapes how analytical work is produced and consumed, you are comfortable operating in an AI-enabled environment. You leverage tools such as Cursor, Claude, Copilot, or similar to accelerate exploration, code development, and hypothesis generation,while applying strong judgment and validation standards to ensure outputs are accurate, traceable, and decision-grade.

As a Senior Business Intelligence Analyst, you will partner closely with leaders across the organization to frame key business questions, deliver actionable insights, and help strengthen how Justworks reasons with data as we continue to evolve.

Your Success Profile

What You Will Work On

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Perform exploratory and decision-grade analyses aligned to key company and functional priorities, clearly articulating assumptions, tradeoffs, and implications

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Partner with functional leaders to define, refine, and evolve KPIs - ensuring metrics are clearly defined, consistently applied, and tied to measurable business outcomes

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Translate findings into clear, compelling narratives that drive alignment and inform action across technical and non-technical audiences

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Serve as a trusted analytical thought partner to business leaders, helping shape problem statements, clarify decision thresholds, and identify leading indicators of performance

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Design, build, and maintain reporting, dashboards, and data products that reinforce shared metric definitions, improve visibility into operational performance, and enable effective self-service

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Identify gaps in data quality, instrumentation, or metric logic and partner with Analytics Engineering and Data Engineering to strengthen the underlying data foundation

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Strategize data and insight needs in collaboration with other members of the BI team and broader DNA organization to ensure coherence across domains

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Leverage AI-assisted tools to accelerate analytical workflows while maintaining strong standards for validation, traceability, and accuracy

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Perform other related duties as assigned

How You Will Do Your Work

As a Senior Business Intelligence Analyst, how results are achieved is paramount for your success and ultimately result in our success as an organization. In this role, your foundational knowledge, skills, abilities and personal attributes are anchored in the following competencies:

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Good judgment - the exercise of critical thinking, analyzing and assessing problems and implications, identifying patterns, making connections of underlying issues, understanding risks and developing mitigation strategies, and taking ownership of the outcome.

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Detail-oriented - exercises extreme attention to detail; is thorough, accurate, organized, and productive and seeks to understand both the cause and effect of a situation.

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Analytical - uses a logical reasoning process to break down and work through a situation or problem to arrive at an outcome.

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Results-driven - consistently achieves results, even under difficult circumstances.

Clear communication - the ability to articulate thoughts and express ideas effectively using oral, written, visual and non-verbal communication skills, as well as listening skills to gain understanding.

In addition, all Justworkers focus on aligning their behaviors to our core values known as COGIS. It stands for:

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Camaraderie - Day to day you can be seen working together toward a higher purpose. You like to have fun. You’re an active listener, treat people respectfully, and have a strong desire to know and help others.

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Openness - Your default is to be open. You're willing to share information, understand other perspectives, and consider new possibilities. You’re curious, ask open questions, and are receptive to thoughts and feedback from others.

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Grit - You demonstrate grit by having the courage to commit and persevere. You’re committed, earnest, and dive in to get the job done well with a positive attitude.

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Integrity - Simply put, do what you say and say what you'll do. You’re honest and forthright, have a strong moral compass, and strive to match your words with your actions while leading by example.

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Simplicity - Be like Einstein: “Everything should be made as simple as possible, but no simpler.”

Qualifications

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Minimum of 5 years of experience working with SQL and translating complex or ambiguous business questions into meaningful, decision-oriented insights

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Strong proficiency in SQL for data extraction, transformation, and analysis

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Strong working knowledge of Tableau or similar BI/data visualization tools

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Demonstrated ability to convert complex datasets into actionable insights for non-technical stakeholders

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Experience communicating assumptions, tradeoffs, and uncertainty clearly in analytical work

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Familiarity with at least one statistical or programming language (e.g., Python) preferred

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Strongly preferred: Demonstrated fluency using AI-assisted analytical or coding tools (e.g., Cursor, Claude, GitHub Copilot, or similar) to accelerate and improve analytical workflows, including the ability to validate and audit AI-generated outputs

The base wage range for this position based in our New York City Office is targeted at $122,000k - $154,500 per year.

Actual compensation is based on multiple factors that are unique to each candidate, including and not limited to skill set, level of relevant experience, and specific work location. Salary ranges for positions based in other locations may differ based on the cost of labor in that location.

For more information about Justworks’ Total Reward Philosophy, including all of the perks and benefits we are proud to offer our team members, please visit Total Rewards @ Justworks.

Diversity At Justworks

Justworks is committed to maintaining a workplace where diversity of identity, culture, and life experience is the norm and is celebrated authentically and respected consistently. Diversity in our work, our people, and our product drives creativity and innovation, entrepreneurial leadership and integrity, competitiveness, and collaboration throughout our business and in the market. We depend on our differences to make our team stronger, our workplace more dynamic, and our product accessible to all of our customers.

We’re proud to be an equal opportunity employer open to all qualified applicants regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital or familial status, disability, pregnancy, gender identity or expression, veteran status, genetic information, or any other legally protected status. Justworks is fully dedicated to providing necessary support to candidates with disabilities who may require reasonable accommodations. We also provide reasonable accommodations to employees based on their sincerely held religious beliefs, as well as for other covered reasons consistent with applicable federal, state, and local laws. If you're in need of a reasonable accommodation, please reach out to us at [email protected]. Your comfort and success matter to us, and we're here to ensure an inclusive experience.

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