Senior Business Development Manager - Payments (Enterprise Accounts)

Our Journey
ShopBack began in 2014 as a late-night spark of inspiration between Henry and Joel — not just to build a Cashback platform, but to reimagine how brands and consumers connect. As former advertisers, they understood the limitations of traditional marketing, and saw an opportunity to deliver more value on both sides. That idea quickly turned into action, and the first prototype was built over a weekend with the other co-founders. Today, ShopBack serves over 50 million users across 13 markets, partners with 20,000+ merchants, and powers over half a million transactions daily. We're building The World’s Most Rewarding Way to Shop — and looking for bold, driven individuals to join us.

Your Adventure Ahead:
• Own and drive the full Enterprise sales cycle, from identifying and engaging senior decision-makers to negotiating and closing high-value, long-term partnerships
• Acquire, grow, and retain strategic Enterprise merchant partners, consistently delivering quarter-on-quarter revenue growth and sustainable value creation
• Lead structured business reviews with Enterprise merchants, providing data-driven insights, performance analysis, and clear growth recommendations
• Act as a trusted advisor to merchant partners by developing a deep understanding of their commercial objectives, operational needs, and success metrics
• Partner closely with product and integration teams to prioritise merchant requirements, address feature gaps, and deliver scalable solutions that meet enterprise expectations
• Collaborate cross-functionally with marketing, and internal stakeholders to design and execute growth initiatives that accelerate merchant performance and drive ShopBack’s strategic goals

Essentials to Succeed:
• Minimum 7 years of Business Development / Account management experience in the tech/payments space
• Passionate about working on a wide portfolio of Enterprise accounts
• Strong negotiator and proven sales track record, with ability to navigate complex sales cycles with large enterprise clients;
• A problem-solver who’s not discouraged by failure or mistakes
• Strong interpersonal and communication skills
• Good analytical skills
• A self-starter and motivated individual with can’t-is-not-an-option attitude;
• Ability to multitask under pressure while maintaining high level of accuracy of the work
• Self-motivated and driven to help build a successful business in a startup environment
• Demonstrated use of Generative AI tools (e.g. ChatGPT, Cursor) to develop new or improve workflows, enhance productivity, and drive efficiency at scale.

ShopBackers' DNA
Grit - We tackle all challenges head-on, working together to solve problems and achieve success.
Hunger - We value hard work, and having relentless drive.
Speed - We move fast and have a bias for action, all to deliver maximum impact.
Impact - We focus on results, always aiming for the best possible outcomes and timelines.
Growth - We embrace a growth mindset, constantly striving to learn, improve, and excel in our roles.

Exclusively for ShopBackers
Career progression paths and opportunities to take on greater challenges that help you realise your ambitions.
Be part of a winning team on a journey to global scale.
Competitive compensation based on your performance.
Candid, open, and collaborative culture where feedback is valued, for everyone to grow and improve every day.
Work-From-Anywhere benefit to enable you to thrive personally and professionally.

ShopBack is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, color, religion, sexual orientation, national origin, age, disability, genetic information, veteran status, or any other protected status under applicable laws. Join our team and help us make a difference!

We are committed to protecting your data and ensuring fairness in our recruitment process. We may use automated tools, including AI, to help our team screen applications, match candidates to roles, generate interview notes, and review assessments. These tools assist our recruiters and interviewers and they do not make final hiring decisions. If an assessment is part of your process, we may (with your consent) capture screen activity and/or webcam images during the test to help verify test integrity. We do not use AI to infer your emotions or sensitive traits. We process personal data lawfully, securely, and transparently in line with applicable data-protection laws and our commitment to fair employment. You can ask questions or exercise your rights including to request human review or to challenge an outcome by contacting [email protected].