Senior Business Analyst

The Game Changers:

Australian Payments Plus (AP+) is here to shape the future of payments for Australia. We aim to deliver more innovation to Australia’s payments ecosystem, for the collective benefit of Australian businesses, government and consumers.

Our solutions include Australia’s domestic debit network, real-time, data rich payments infrastructure, secure bill payments, digital identity verification, QR payments and experiences and open wallet solutions. It’s a new chapter with more possibilities.

Life @ AP+:

We are one connected team in pursuit of one inspiring purpose – to unite people and technology to power better experiences. Each of us has a part to play in making that happen. You’ll be encouraged to bring your big ideas forward and make a difference through your work. Taking steps forward in your career whilst still having room for fun, friendships, and flexibility in your daily life.

We’re driven by our core values: lead with heart, learn for tomorrow and live our legacy. A purpose like ours takes the inspired impact of an incredible team. Ready to change the game? We’re ready to help you do it.

The Purpose:

This role will be responsible for effectively bridging the gap between business needs and technical solutions, contributing to the overall success of projects and initiatives, by providing analysis and documentation of business and system requirements for assigned AP+ initiatives and projects.

Assessing new concepts against current systems and procedures, analyse stakeholder needs from and end-to-end perspective, engage internal and external clients through various facilitation techniques and mediums and provide high-quality, fit for purpose business analysis artefacts. As a Senior Business Analyst, you will also role model best practice within the BA teams.

This is a max term role till June 2027

The core accountabilities of the role will include:

• Gather requirements through the entire delivery and operational lifecycle, including defining and managing scope, requirements elicitation, analysis and documentation, and associated prioritisation activities.
• Model business processes and identify opportunities for process improvements.
• Conduct data modelling and mapping to support detailed analysis and enable effective
• solution design.
• Identify risks, issues, and benefits of existing and proposed solutions and outline business impacts.
• Validate systems, products, platforms and services against requirements, experience goals, metrics, and targets.
• Identify, analyse and engage a range of stakeholders to influence their decisions and
• actions for mutual benefit, including resolving problems and issues, managing resolutions, and implementing stakeholder engagement and communications plans.
• Simplify information and decipher technical jargon so it is easily understood by non-technical audiences.
• Support and drive the testing and implementation of solutions.
• Facilitate business transitions and help establish change and improvements.
• Create and maintain documentation regarding various projects, processes, and operations.
• Ensure all business analysis deliverables produced are of a high quality and adhere to organisational and industry standards.
• Support and guide less experienced business analysts by providing advice, sharing best practices, and assisting in their skill development

The capabilities needed to be successful for this role are:

• Bachelor’s degree and/or equivalent.
• 5-7 years of progressively responsible experience in business analysis
• Experience in payments technology and the financial industry
• Experience in BA practices and tools (Waterfall/Agile, Jira)
• Excellent Stakeholder management and communications skills

What happens next:

At AP+, we believe in the power of passion, pride, and purpose.­ Our team is driven by a shared mission to make a difference in the world of payments, and we're proud to work together towards this common goal.

If you’re ready to be a game changer, please submit your application. The Talent Acquisition team will endeavour to review your application and notify you of the outcome within the next two weeks.

We want to remove all barriers to inclusion so if you need advice or support with your application, we’re here to help. Please reach out to [email protected]. We also encourage you to let us know your pronouns at any point during the recruitment process.

AP+ are not partnering with Recruitment agencies this role.