Senior Business Analyst, Sales Analytics & Insights

Alma is on a mission to simplify access to high-quality, affordable mental health care. We do this by making it easy and financially rewarding for therapists to accept insurance and offer in-network care. When a provider joins Alma, they gain access to a suite of tools that not only help them better run their business, but also grow it sustainably and develop as a provider. Alma is available in all 50 states, with over 20,000 therapists in our growing network. Anyone looking for a therapist can browse Alma’s free directory. Alma has raised $220.5M in funding from Insight Partners, Optum Ventures, Tusk Venture Partners, Primary Venture Partners, First Round Capital, Sound Ventures, BoxGroup, Cigna Ventures, and Rainfall Ventures. Alma was also named one of Inc’s Best Workplaces in 2022 and 2023.

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Senior Business Analyst, Sales Analytics & Insights

As a Senior Business Analyst specializing in Sales Analytics & Insights, you will play a critical role in building and maintaining ownership of all internal and external sales analytics for our Payer organization. Reporting to the Vice President of Business Development, you will drive analytical insights to inform our internal strategic readouts on pipeline and performance, build data visuals to share insights and action with our external payer partners, and serve as the team subject matter expert for all things reporting and analytics.

In this role you will partner closely with Sales Operations, Finance, Business Intelligence, Product, and Engineering to identify opportunities for improvement and shape the future of our Payer-oriented data analytics.

The ideal candidate has a strong sense of ownership, a bias towards action, and is adept at turning data into actionable insights.

What you’ll do:

• Own the strategy, execution, and monitoring of all sales analytics in our CRM

• Design, develop and implement functional dashboards, visualizations and reports to produce a suite of metrics and analytics to monitor progress, identify trends, and proactively identify areas of opportunity

• Serve as the primary stakeholder for all Payer-oriented analytics, including acting as the Payer team’s subject matter expert for data analyses and acting as the liaison between technical teams and business stakeholders to ensure alignment on goals and deliverables

• Translate complex data into consumable and compelling visual narratives for external audiences and decision makers

• Write business requirements for for all new data needs

• Develop and leverage strong cross functional relationships with Business Intelligence, Finance, Product, and Engineering to support a high-quality, holistic operating rhythm backed by relevant data across the organization.

• Monitor and refine visualizations to ensure relevance and accuracy in decision making processes

• Continually review industry trends in visualization platforms, techniques and methodologies to drive innovation and deliver scalable/impactful solutions

• Ensure data quality, integrity, and security across all visualization outputs

Who you are:

• You have exceptional interpersonal and communication skills, capable of building rapport and fostering meaningful connections with a diverse range of stakeholders.

• You have 4-6 years of work experience in business and/or sales analytics within the healthcare, insurance, or technology sectors.

• You are a critical and creative thinker with strong analytical skills, adept at storytelling through data and building visuals to inform data-driven decision making.

• You have extensive proficiency with tools such as Salesforce, Excel, SQL, Tableau, or similar software for data analysis and visualization.

• You are relentlessly organized with meticulous attention to detail and exceptional project management skills.

• You can collaborate effectively across teams, driving collective success and contributing to a positive work environment.

• You have exceptional communication skills and can effectively communicate with both internal and external stakeholders.

• You thrive in a fast-paced start-up environment, remain flexible in the face of change, and demonstrate resilience when navigating challenges.

Benefits:

• We’re a remote-first company

• Health insurance plans through Aetna (medical and dental) and MetLife (vision), including FSA and HSA plans

• 401K plan (ADP)

• Monthly therapy and wellness stipends

• Monthly co-working space membership stipend

• Monthly work-from-home stipend

• Financial wellness benefits through Northstar

• Pet discount program through United Pet Care

• Financial perks and rewards through BenefitHub

• EAP access through Aetna

• One-time home office stipend to set up your home office

• Comprehensive parental leave plans

• 12 paid holidays, and 1 Alma Volunteering Day

• 3 weeks of PTO, plus 7 sick days to recharge

Salary Band: $110,000-$140,000

All Alma jobs are listed on our careers page. We do not use outside applications or automated text messaging in our recruiting process. We will not ask for any sensitive financial or identification information throughout the recruiting process. Any communication during the recruitment process, including interview requests or job offers, will come directly from a recruiting team member with a helloalma.com email address.

Learn more about how Alma handles applicant data by reading Alma's Applicant Privacy Notice.