Senior Business Analyst - Lending Transformation (12-Month FTC)

Lendi Group is a market-leading digital platform business that is focused on revolutionising the entire property journey. It operates Lendi - Australia’s original and #1 digital mortgage brand - and the iconic Aussie franchise.

Powered by an advanced AI proprietary platform, a national network of 1,300 brokers, 230 retail stores, a team of experienced buyer’s agents, integrated property search and conveyancing, Aussie is supporting customers at every step of their property journey to find, buy and own with more confidence than ever before. Lendi Group’s loan book is more than $100b and it was named Australia’s Aggregator of the Year for 2024.

To learn more about life at Lendi Group check out our blog: https://www.lendi.com.au/inspire/category/life-at-lendi/

• Innovation at Our Core – We challenge the status quo and push boundaries to create better solutions, with a goal of becoming AI-native by June 2026.
• Work with the Best – Collaborate with some of the brightest minds in fintech, financial services, and strategy.
• Make an Impact – Contribute to meaningful projects that shape our business and the future of property finance.
• Grow & Evolve – Develop your skills and advance your career in a fast-moving, purpose-driven environment.

We are looking for an experienced Senior Business Analyst to support a large, strategic lending project focused on delivering an uplift to our home loan and lending capability. You will join the Lending team within the Experience Org and be dedicated to a major transformation and migration program, working closely with product, technology, operations and risk stakeholders to design and deliver high-quality customer, broker and team member outcomes.

This is a 12-month max-term contract, with the option to extend based on project needs and performance. 

This is a hands-on role, focused on requirements, process design, data and operating model change in a fast-paced environment.

• Lead end-to-end business analysis for complex lending initiatives, from discovery through to implementation and review.
• Work across residential mortgage lending, platform and system change, core banking and servicing, including end-to-end mortgage operations.
• Support transformation and migration activities, including data and process migration across platforms and providers.
• Partner with technology, operations, credit, risk and compliance to deliver scalable, compliant solutions.

Key Responsibilities

Business Analysis & Requirements

• Lead discovery, stakeholder workshops and define clear business requirements, user stories and acceptance criteria.
• Translate complex needs into actionable artefacts for engineering, operations and vendors.

Process & Journey Design

• Map current and future-state processes across origination, servicing and collections.
• Identify opportunities for simplification, automation and improved customer/broker experience.
• Ensure alignment with credit policy, regulatory obligations and risk controls.

Transformation & Migration

• Support platform and operating model changes, including system migrations.
• Contribute to data mapping, migration rules, reconciliation and cutover planning.

Delivery & Implementation

• Work within cross-functional teams to prioritise backlogs and support delivery.
• Support UAT, defect triage, test planning and readiness activities.
• Track and communicate progress, risks and key milestones.

Risk, Compliance & Credit

• Ensure alignment with regulatory requirements (e.g. NCCP, ASIC) and internal policies.
• Embed credit rules, decisioning criteria and controls into processes and systems.

Stakeholder Engagement

• Build strong relationships across business, technology and external partners.
• Communicate complex topics clearly and support governance forums with concise insights and recommendations.

• 5+ years experience as a Business Analyst in financial services, with significant exposure to home loans / residential mortgage lending.
• Demonstrated experience working on large transformation and/or migration programs, ideally involving core banking or lending platforms.
• Hands-on experience with mortgage operations (e.g. settlements, servicing, collections, discharges, variations).
• Experience working with or alongside risk, compliance and/or credit underwriting teams in a regulated lending environment.
• Background in core banking systems, loan origination / servicing platforms or similar enterprise platforms is highly regarded.
• Experience working in Agile or Hybrid delivery environments with cross-functional teams.

Nice to have

• Experience in transformation programs involving third-party servicers or outsourced operations.
• Exposure to APRA/ASIC regulatory change programs or risk transformation in a lending context.
• Relevant qualifications in business, finance, information systems or related discipline

Lendi Group teams operate across Australia and the Philippines. Bringing together diverse expertise, innovative technology and a customer-first approach, our teams work seamlessly to simplify the property journey, helping Australians find, buy and own property with confidence.

We support our people in a variety of ways, but a few of the benefits that our people rave about include:

• A vibrant, relaxed, yet professional culture.
• Hybrid working arrangement designed to support work-life balance, while fostering meaningful connection and collaboration.
• A holistic wellbeing programs offering 24/7 support, including medical, mental health, and financial wellbeing services to enable our workforce to thrive at home and work.
• Generous paid Parental Leave: we celebrate our growing Lendi Group family with 18-26 weeks leave for primary carers and up to 4 weeks for secondary carers.
• An additional week’s Loyalty Leave each year after reaching 3 years’ service.
• Wellness initiatives with a strong focus on psychological safety.

We’re committed to fostering a diverse and inclusive community at Lendi Group. We believe that a team reflecting the world around us leads to greater innovation, stronger collaboration, and a more engaging workplace.

Our culture is guided by our 3 core values: We Are Stronger United; Act Like You Own It; and Keep Home Loans Human. Our values are part of our core DNA that helps Lendi Group to attract, engage and evolve the right talent and build best-in-class products.

This is an opportunity to shape the future of a fast-growing, purpose-driven company that’s transforming the homeownership journey.

Ready to contribute to Lendi Group’s next chapter? Apply now and be part of something big!

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