Senior Business Analyst

About the role:

Here comes a new challenge for you who is seeking the next leap in your career growth, being our Business Analyst for our GoFood Strategy Team! For those with strong analytical and problem solving skills and also want to learn about entrepreneurial skills, this role is for you!

In this role, you will lead problem-solving processes and strategy design with focus on improving demand and growth metrics for GoFood. With focus on growing GoFood affluent segments’ demand, you’ll scout for growth opportunities, recommend the product and marketing strategies, and track key growth metrics.

In short, you’ll wake up every day and think of new ways to create values with our newly-different healthy mode for the country’s beloved food-delivery service, how cool is that!

What you will do:
• Drive GoFood Affluent segment’s growth and monetization by analyzing user-partner interactions using Gojek’s vast data.
• Lead end-to-end strategy execution: develop hypotheses, run A/B tests, craft product, incentive, or campaign strategies, and report key metrics to stakeholders.
• Act as a strategic thought partner to your manager and stakeholders, uncovering insights to identify root causes and opportunities.
• Collaborate cross-functionally with Business, Product, Marketing, Regional, Research, and Intelligence teams to address user pain points and implement solutions.
• Conduct market sizing, competitive benchmarking, impact forecast with local and international counterparts to inform strategy.

What you will need:
• 2+ years of experience within one or more of the following fields: Business Analyst, Strategy and Planning, Growth.
• BS/MS in Engineering, Computer Science, Math, Economics, Statistics, Business Analytics or equivalent experience
• Hypothesis-driven thinking process and comfortable with manipulating large amounts of raw data
• Able to uncover the narrative and relationship behind the numbers and communicate the insights to a wider audience
• Able to run SQL/Bigquery and have experience in A/B testing is highly desirable.
• A proactive and team-player attitude with general project management skills to manage projects and effectively collaborate with stakeholders

Meet the team that has been instrumental in Gojek's growth! We served more than 200 million transactions every month! Also, we strengthen the business group by having deeper knowledge about what are the best recommendations and promotions that are suitable for the customer's needs. From recommending what is the best meal to cheat your diet at 10 pm or offering the latest promotion near your place, we always seek how to extend the product value through our most up-to-date data and marketing solution.

GoFood Growth pod consists of more than 50 persons that consist of different roles , we seek to improve ourselves by learning from everyone. You will get to meet with almost every team there is in Gojek, from the Product Manager, Data Science, to the Operation team. This team is the melting-pot for the Econ, Marketeers, and the Data geeks. While the script running and the campaign launching, we often kill the time by fooling around by imposing ourselves in Among Us or build an alibi as the "Loyal servant of the Arthur" in Avalon (hey, I'm not the minion guys 😃).

Psst, at the moment we are aiming to upgrade our operation through automation and machine learning. If you are interested in solving business problems through the latest cutting-edge data solution, this is the right place for you!

About GoTo Group
GoTo Group is the largest digital ecosystem in Indonesia with its mission to “Empower Progress’ by offering technological infrastructure and solutions for everyone to access and thrive in the digital economy. The GoTo ecosystem consists of on-demand transportation services, food and grocery delivery, logistics and fulfillment, as well as financial and payment services through the Gojek and GoTo Financial platforms.It is the first platform in Southeast Asia that hosts these crucial cases in a single ecosystem, capturing the majority of Indonesia’s vast consumer household.

About Gojek
Gojek is Southeast Asia’s leading on-demand platform and pioneer of the multi-service ecosystem with over 2.5 million driver partners across the regions offering a wide range of services such as transportation, food delivery, logistics and more. With its mission to create impact at scale, Gojek is committed to resolving consumer problems and raising standards of living by connecting consumers to the best providers of goods and services in the market.

About GoTo Financial
GoTo Financial accelerates financial inclusion through its leading financial services and merchants solutions. Its consumer services include GoPay and GoPayLater and serve businesses of all sizes through Midtrans, Moka, GoBiz Plus, GoBiz, and Selly. With its trusted and inclusive ecosystem of products, GoTo Financial is open to new growth opportunities and aims to empower everyone to Make It Happen, Make It Together, Make It Last.

GoTo and its business units, including Gojek and GoToFinancial ("GoTo") only post job opportunities on our official channels on our respective company websites and on LinkedIn. GoTo is not liable for any job postings or job offers that did not originate from us. You should conduct your own due diligence to prevent being victims of any fake job scams, if they did not originate from GoTo's official recruitment channels.

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