Senior Business Analyst

Our Company

We’re Hitachi Digital Services, a global digital solutions and transformation business with a bold vision of our world’s potential. We’re people-centric and here to power good. Every day, we future-proof urban spaces, conserve natural resources, protect rainforests, and save lives. This is a world where innovation, technology, and deep expertise come together to take our company and customers from what’s now to what’s next. We make it happen through the power of acceleration.

Imagine the sheer breadth of talent it takes to bring a better tomorrow closer to today. We don’t expect you to ‘fit’ every requirement – your life experience, character, perspective, and passion for achieving great things in the world are equally as important to us.

The team

We are seeking a detail-oriented and analytical Senior Business Analyst with strong Agile experience to drive business process improvements and support high-quality solution delivery. The ideal candidate will collaborate closely with stakeholders, product owners, and development teams to translate business needs into clear functional requirements and ensure successful implementation.

The role

Key Responsibilities

• Lead requirements gathering workshops with stakeholders and SMEs to define and document business and technical requirements aligned with strategic goals.

• Analyze current (“as-is”) processes and design improved (“to-be”) solutions, conducting gap and impact analyses to identify optimization opportunities.

• Develop user personas, journey maps, and functional specifications including user stories, business rules, and data requirements.

• Collaborate closely with Product Owners, developers, and solution architects to refine backlog items, support roadmap planning, and manage scope effectively.

• Participate actively in Agile ceremonies (Sprint Planning, Backlog Refinement, Retrospectives) to ensure iterative delivery and continuous improvement.

• Coordinate User Acceptance Testing (UAT) to validate that solutions meet business and quality standards.

• Serve as the liaison between business and technical teams, ensuring clear communication and successful execution of deliverables.

What you’ll bring

Required Qualifications

• Proven experience working in Agile/Scrum environments delivering high-quality outcomes.

• Strong understanding of SDLC and system integrations.

• Proficiency in SQL and PL/SQL is a plus.

• Experience with Jira and Confluence.

• Familiarity with Microsoft tools for reporting and data visualization (e.g., Excel, Power BI).

• Excellent analytical, problem-solving, and communication skills.

• Strong attention to detail with a commitment to exceptional delivery standards.

Preferred Qualifications

• Experience in the automobile industry.

• Background in business process management and cloud technologies.

• Relevant certifications such as:

• Certified Business Analysis Professional (CBAP)

• PMI Agile Certified Practitioner (PMI-ACP)

• Certified ScrumMaster (CSM)

This role is based in Plano, TX and need local candidates only. It's a Hybrid position.

About us

We’re a global, team of innovators. Together, we harness engineering excellence and passion to co-create meaningful solutions to complex challenges. We turn organizations into data-driven leaders that can make a positive impact on their industries and society. If you believe that innovation can bring a better tomorrow closer to today, this is the place for you.

#LI-MS2

Fostering innovation through diverse perspectives

Hitachi is a global company operating across a wide range of industries and regions. One of the things that sets Hitachi apart is the diversity of our business and people, which drives our innovation and growth.

We are committed to building an inclusive culture based on mutual respect and merit-based systems. We believe that when people feel valued, heard, and safe to express themselves, they do their best work.

How we look after you

We help take care of your today and tomorrow with industry-leading benefits, support, and services that look after your holistic health and wellbeing. We’re also champions of life balance and offer flexible arrangements that work for you (role and location dependent). We’re always looking for new ways of working that bring out our best, which leads to unexpected ideas. So here, you’ll experience a sense of belonging, and discover autonomy, freedom, and ownership as you work alongside talented people you enjoy sharing knowledge with.

We’re proud to say we’re an equal opportunity employer and welcome all applicants for employment without attention to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran, age, disability status or any other protected characteristic. Should you need reasonable accommodations during the recruitment process, please let us know so that we can do our best to set you up for success.