Senior Business Analyst - Copenhagen

👋🏼 We're Nagarro. We are a digital product engineering company that is scaling in a big way! We build products, services, and experiences that inspire, excite, and delight. We work at scale — across all devices and digital mediums, and our people exist everywhere in the world (18 000+ experts across 39 countries, to be exact). Our work culture is dynamic and non-hierarchical. We're looking for great new colleagues. That's where you come in! By this point in your career, it is not just about the tech you know or how well you can code. It is about what more you want to do with that knowledge. Can you help your teammates proceed in the right direction? Can you tackle the challenges our clients face while always looking to take our solutions one step further to succeed at an even higher level? Yes? You may be ready to join us.

We are looking for a Senior Business Analyst with strong experience in the Manufacturing domain and exposure to AI-driven initiatives.

• Leading requirements gathering and analysis for complex, AI-enabled systems.
• Defining and structuring AI use cases, including business case and ROI measurement.
• Designing requirements for a system that automates design basis document management by extracting client requirements and aligning outputs with internal rules and standards.
• Generates actionable and structured outputs.
• Contributing to the development of an NLP-based chat interface used for refinement, recommendations, and user interaction.
• Facilitating and leading client workshops independently.
• Producing high-quality deliverables such as BRDs, user stories, process flows, and roadmaps.
• Supporting solution design and alignment across cross-functional teams.
• Driving a consulting-oriented approach, guiding clients through problem definition to solution roadmap.

• 8+ years of experience as a Business Analyst.
• Strong experience in Manufacturing industry domain.
• Proven experience in requirements gathering, analysis & documentation.
• Experience working on AI-related projects (defining requirements, use cases, validation).
• Ability to create AI use cases, business cases, and define ROI measurement.
• Strong capability to bridge Business, Functional, and IT teams.
• Experience in stakeholder management and client-facing roles.
• Ability to conduct client workshops independently.
• Experience in process mapping, gap analysis, and solution design.
• Strong documentation skills (BRD, FRD, user stories, roadmaps).
• Familiarity with Agile/Scrum methodologies.

Good To Have Skills :

• Understanding of AI/ML concepts (especially NLP, recommendation systems).
• Experience with conversational interfaces / chatbot solutions.
• Exposure to data-driven systems and analytics.
• Experience in consulting environments.
• Familiarity with tools like JIRA, Confluence, Miro, Visio.
• Basic understanding of system integrations / APIs.
• Experience in digital transformation projects.

The client requires team members to be based in or travel to Copenhagen. Remote work may be considered; however, availability for travel is mandatory, either during project initiation or on a recurring basis (e.g., 1–2 times per month).

Energy and industrial manufacturing sector, focusing on sustainable technologies and digital solutions.