Senior Business Analyst

Beghou brings over three decades of experience helping life sciences companies optimize their commercialization through strategic insight, advanced analytics, and technology. From developing go-to-market strategies and building foundational data analytics infrastructures to leveraging artificial intelligence to improve customer insights and engagement, Beghou helps life sciences companies maximize performance across their portfolios. Beghou also deploys proprietary and third-party technology solutions to help companies forecast performance, design territories, manage customer data, organize, and report on medical and commercial data, and more. Headquartered in Evanston, Illinois, we have 10 global offices.

Our mission is to bring together analytical minds and innovative technology to help life sciences companies navigate the complexity of health care and improve patient outcomes.

We're looking for a Senior Business Analyst – Product & Operations to help shape and scale Arc across pharma commercialization globally. In this role, you'll work closely with the Arc Product Director and the broader engineering team to translate strategic product vision, client needs, and Beghou's 30+ years of commercial expertise into clear, actionable user stories, functional requirements, and reusable product playbooks.

You'll be the critical bridge between stakeholders (internal product/consulting teams, client partners, leadership) and builders (engineering, UX, data teams). Your day-to-day work includes running requirements workshops, working off business and functional requirements documentation (BRDs, FRDs, PRDs), drafting wireframes and workflow sketches, and maintaining a healthy, prioritized product backlog that keeps the team focused on highest-impact initiatives.

While primarily India-based and internal-facing, you'll also regularly engage with Beghou's consulting and delivery teams to understand how Arc is used in the field, capture reusable patterns and workflows, and bring those insights back into the product roadmap. You'll help identify where custom client solutions can be standardized into Arc modules, working with the Product Director to influence the strategic roadmap.

This is a senior-level individual contributor role with a clear growth path: within 12–24 months, creating a foundation for Product Operations Manager or Senior PM roles.

We'll trust you to::
• You Will Own
• Requirements Gathering & Documentation: Translate business needs, client feedback, and strategic priorities as input for BRDs, FRDs, and PRDs. You will own the business logic and acceptance criteria.
• Product Backlog Health: Groom, prioritise, and refine the Arc backlog; defend prioritisation rationale to stakeholders; ensure the team always has a well-groomed, ready-to-develop backlog
• User Story Excellence: Write clear, testable user stories with detailed acceptance criteria, edge cases, and technical dependencies in collaboration with consulting SMEs, Product and engineering leads
• Solution Design: Map workflows, design configuration patterns, and draft rough wireframes to guide UI/UX team and engineering. Work with engineering teams to identify architectural and dependency risks upfront.
• Stakeholder Communication: Facilitate requirements workshops with commercial stakeholders, consulting SMEs, and leadership; translate feedback into problem statements and actionable change requests
• Clarity & Alignment: Act as the credible bridge between business and technical teams; proactively surface risks, gaps, and scope issues; ensure alignment on what's being built
• Training & Enablement: Draft release notes, internal training decks, and enablement materials to help consulting/delivery teams understand new Arc capabilities and how to use them
• Process Optimisation: Analyse how Arc is configured and used across clients; identify opportunities to standardise workflows and configurations; document and advocate for reusable patterns and best practices
• Knowledge Capture: Contribute to Arc playbooks, configuration templates, checklist documents, and best-practice guides that scale across the organisation

• You Will Not Own (But Will Actively Support)
• Project Management & Timelines: The Delivery Manager owns formal project timelines, RAID logs, and resource planning; you advise on scope and dependencies
• UAT Execution & QA: The QA team owns UAT execution, test case creation, and test management; you define scope, validation criteria, and happy-path scenarios
• UI/UX and Dashboard Design: The UI/UX team will own and implement design decisions in consultation with SMEs; you specify data requirements and validate outputs conceptually in line with the user story
• Implementation logic & Configuration: The Consulting/Delivery teams own implementation logic and configuration; you provide requirements clarity
• Strategic Business Decisions & Launch Sign-Off: The Product Leadership own strategic roadmap decisions, launch approvals, and go-to-market planning; you inform with data and stakeholder insights

You'll need to have::
• Work-Mix Expectation
• 50% Business Analysis & Requirements / User Stories: Discover, analyse, and document comprehensive requirements; maintain and refine the product backlog; write high-quality user stories
• 15% Process Mapping & Operations Enablement: Analyze client usage patterns; standardize workflows; document reusable configuration templates and best-practice playbooks
• 15% Stakeholder Communication & Training Support: Facilitate workshops and working sessions; draft release notes, training materials, and internal enablement; join client discovery conversations
• 20% Ad-hoc Strategic Analysis & Special Projects: Support legacy product consolidations (Mainsail, ARMADA, Meridian), pilot new features, evaluate new use cases, and drive special initiatives that influence the Arc roadmap
• Health care / Life Science experience mandatory
• Experience 8+ years

At Beghou Consulting, you'll join a highly collaborative, values-driven team where technical excellence, analytical rigor, and personal growth converge. Whether you're passionate about AI innovation, building commercialization strategies, or shaping the next generation of data-first solutions in life sciences, this is a place to make an impact!