Senior Business Analyst (AI-Driven Solutions)

SigmaSoftware2

Kyiv, Kyiv city, Ukraine Hybrid permanent

Posted: April 22, 2026

Job Description

Sigma Software provides top-quality software development, graphic design, testing, and support services. Our solutions bring measurable benefits to industries such as automotive, telecommunications, aviation, advertising, gaming, banking, real estate, healthcare, and many more. We pride ourselves on delivering innovative, scalable systems that help our clients achieve their business goals.

We are seeking an experienced Senior Business Analyst (AI-Driven Solutions) to join our dynamic team. This role focuses on HRMS and ERP systems, with a strong emphasis on leveraging AI-powered tools to optimize HR and operational processes. The successful candidate will enhance operational efficiency, drive strategic initiatives, and ensure seamless collaboration across business and technical stakeholders.

• Collaborate with stakeholders to gather, refine, and prioritize business requirements aligned with strategic objectives
• Work closely with Product Owners, development teams, QA engineers, and designers to ensure accurate implementation of requirements
• Analyze existing processes, systems, and workflows to identify improvement opportunities and propose scalable solutions
• Create and maintain high-quality documentation, including user stories, acceptance criteria, process flows, and solution descriptions
• Decompose high-level business needs into actionable requirements, ensuring traceability throughout the delivery lifecycle
• Critically evaluate information from multiple sources, resolve inconsistencies, and uncover underlying business needs
• Support backlog management activities, including refinement, prioritization, and estimation preparation
• Facilitate effective communication between business and technical stakeholders
• Conduct demos and presentations to showcase delivered value and maintain stakeholder engagement
• Prepare user documentation and manuals to ensure smooth adoption of solutions
• Contribute to continuous improvement of business analysis practices, processes, and tools, including the effective use of AI

• Basic knowledge of APIs and system integrations
• SQL skills for data extraction and validation
• Strong understanding of Scrum and iterative ways of working
• Expertise in user story creation, decomposition, and backlog structuring
• Basic proficiency in wireframing and prototyping tools
• Solid understanding of HR business processes and overall business operations
• Practical experience with AI-powered tools for requirements analysis, documentation, data interpretation, and process optimization
• Strong AI prompting skills and ability to integrate AI into daily workflows
• Excellent verbal and written English; strong communication and stakeholder management skills
• Proven problem-solving and conflict resolution abilities
• Ownership mindset with a “getting things done” approach

Nice-to-Have Skills

• Experience with ERP and/or HRMS systems
• Familiarity with advanced prototyping or UX tools
• Experience integrating AI tools into business analysis or product workflows

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