Senior Brand Designer

Why Charlie Health?

Millions of people across the country are navigating mental health conditions, substance use disorders, and eating disorders, but too often, they’re met with barriers to care. From limited local options and long wait times to treatment that lacks personalization, behavioral healthcare can leave people feeling unseen and unsupported.

Charlie Health exists to change that. Our mission is to connect the world to life-saving behavioral health treatment. We deliver personalized, virtual care rooted in connection—between clients and clinicians, care teams, loved ones, and the communities that support them. By focusing on people with complex needs, we’re expanding access to meaningful care and driving better outcomes from the comfort of home.

As a rapidly growing organization, we're reaching more communities every day and building a team that’s redefining what behavioral health treatment can look like. If you're ready to use your skills to drive lasting change and help more people access the care they deserve, we’d love to meet you.

About the Role

We’re a team of passionate, forward-thinking professionals eager to take on the challenge of the mental health crisis and play a formative role in providing life-saving solutions. If you’re inspired by our mission and energized by the opportunity to increase access to mental healthcare and impact millions of lives in a profound way, apply today.

We're looking for a versatile Senior Brand Designer to join us on a contract basis as we scale our marketing efforts and support an ongoing rebrand initiative. You'll be the go-to designer for our marketing team, creating assets across print, social media, email, and paid advertising that help families find us and feel confident in choosing Charlie Health.

This role is ideal for someone who thrives in dynamic environments, can work independently, and enjoys the variety of moving between different types of design work. Depending on hiring velocity and business needs, there may be opportunities to support web design projects as well.

Responsibilities

• Primary Focus (70-80% of your time):

• Design print collateral for events, partnerships, and offline touchpoints

• Design assets for paid advertising campaigns across Meta, Google, TikTok, and other platforms

• Create email templates and campaign graphics that drive engagement

• Develop social media content that resonates with our audience while maintaining brand consistency

• Support our ongoing rebrand efforts by applying and refining brand guidelines across touchpoints

• Collaborate with marketing, growth, and clinical teams to ensure creative aligns with campaign goals

• Flex Capacity (20-30% of your time, as needed):

• Support web design projects including landing pages, website updates, or conversion experiments

• Help establish design systems and templates that enable the team to scale

• Jump in wherever the team needs design support as priorities shift

Requirements

Experience & Skills:

• 5+ years of experience in brand, marketing, or digital design with a strong portfolio demonstrating range

• Proficiency in Figma and Adobe Creative Suite (Photoshop, Illustrator, InDesign)

• Experience designing for multiple channels: social, email, print, and digital advertising

• Understanding of responsive design principles and web design fundamentals

• Comfortable working within existing brand guidelines while knowing when to push boundaries

• Strong communication skills and ability to work asynchronously with remote teams

• Self-directed and able to manage multiple projects with competing deadlines

Bonus Points:

• Experience in healthcare, mental health, or mission-driven organizations

• Motion graphics or video editing skills (After Effects, Premiere)

• Experience with A/B testing or performance marketing creative

• Understanding of accessibility standards and inclusive design practices

You'll Thrive Here If You:

• Are energized by variety and don't mind switching between designing an Instagram carousel and a printed booklet in the same day

• Can work independently without extensive art direction but know when to ask questions

• Have a point of view but are open to feedback and iteration

• Care about using design to reduce stigma and make mental health care more accessible

• Are comfortable with ambiguity and can adapt as business priorities evolve

Benefits

Charlie Health is pleased to offer comprehensive benefits to all full-time, exempt employees. Read more about our benefits here. The total target base compensation for this role will be between $130,000 and $170,000 per year at the commencement of employment. #LI-HYBRID

Our Values

• Connection: Care deeply & inspire hope.

• Congruence: Stay curious & heed the evidence.

• Commitment: Act with urgency & don’t give up.

Please do not call our public clinical admissions line in regard to this or any other job posting.

Please be cautious of potential recruitment fraud. If you are interested in exploring opportunities at Charlie Health, please go directly to our Careers Page: https://www.charliehealth.com/careers/current-openings. Charlie Health will never ask you to pay a fee or download software as part of the interview process with our company. In addition, Charlie Health will not ask for your personal banking information until you have signed an offer of employment and completed onboarding paperwork that is provided by our People Operations team. All communications with Charlie Health Talent and People Operations professionals will only be sent from @charliehealth.com email addresses. Legitimate emails will never originate from gmail.com, yahoo.com, or other commercial email services.

Recruiting agencies, please do not submit unsolicited referrals for this or any open role. We have a roster of agencies with whom we partner, and we will not pay any fee associated with unsolicited referrals.

At Charlie Health, we value being an Equal Opportunity Employer. We strive to cultivate an environment where individuals can be their authentic selves. Being an Equal Opportunity Employer means every member of our team feels as though they are supported and belong. We value diverse perspectives to help us provide essential mental health and substance use disorder treatments to all young people.

Charlie Health applicants are assessed solely on their qualifications for the role, without regard to disability or need for accommodation.

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