Senior Automation Test Engineer

At NiCE, we don’t limit our challenges. We challenge our limits. Always. We’re ambitious. We’re game changers. And we play to win. We set the highest standards and execute beyond them. And if you’re like us, we can offer you the ultimate career opportunity that will light a fire within you.

So, what’s the role all about?

We are looking for a talented Automated Test Engineer to join our dynamic and growing Public Safety R&D engineering team in Pune.

NICE is comprised of talented, creative and dedicated individuals with a passion for delivering innovative solutions to the market. At NICE, we recognize that every employee’s contributions are integral to our company’s growth and success. To find and acquire the best and brightest talent around the globe, we offer a challenging work environment, competitive compensation and benefits, and rewarding career opportunities. Come share, grow and learn with us – you’ll be challenged, you’ll have fun and you’ll be part of a fast growing, highly respected organization

How will you make an impact?

• Experience with manual testing as well as test automation

• Automation testing using .net & automation testing suite like Selenium and Playwright

• Strong in DB testing & SQL

• Manual testing – test case development

• Working closely with your team you will safeguard the quality of all aspects of the team’s deliveries.

• Execute Risk Assessments and derive effective test coverage following ISTQB guidelines

• Create effective functional and non-functional test cases based on the risk assessment and take ownership of all aspects required for their execution such as

• Building a representative test environment

• Compiling and managing effective test data for all scoped tests

• Update impacted regression tests and select the right set for execution

• Create new automated testcase both within an existing framework and newly built solutions and take ownership for the execution and maintenance of the same.

• Troubleshoot and identify complex issues and take ownership for ensuring their resolution

• Have experience as a manual tester of Windows software applications.

• Have practical knowledge of software testing methodologies, with an emphasis on Agile testing.

• Have experience of Windows server and client technologies.

• Have excellent communication skills.

• Be fierce in your pursuit of product quality.

• Be a self-motivated, rapid learner with an active interest in the latest tools, technologies and processes.

Have you got what it takes?

• Have experience as a manual tester of Windows software applications

• Have significant experience of automating testing.

• Have practical knowledge of C#, Web API testing, Mocking, Selenium, SpecFlow/Gherkin.

• Experience in preparing Test Plans/Test Strategies/Reports.

• Database skills with hands-on experience in SQL.

• Experience with defect management and tracking tools preferrable azure board

• Experience with installing software builds/Configuration

• Experience in code check in and branching using version control systems preferably Git

• Tech stack – Azure DevOps test management, .Net C#, Selenium, Playwright, SpecFlow/Gherkin.

• Experience working with Agile/SCRUM/Agile SAFe software development methodology

• Technologies

• Should have strong experience on .Net, and C#.

• Should have familiarity with Accessibility Testing tools.

• Should have strong experience on browser compatibility testing.

• Familiarity with Postman, Build Pipelines (Team City or Azure Pipelines).

You will have an advantage if you also have:

• ISTQB/ISEB qualifications.

• Knowledge of Virtual Machines.

• Experience with Microsoft SQL Server.

• Familiarity with IP networking and Active Directory

• Knowledge with VoIP based telephony systems (CUSCO CuCM, Avaya, Alcatel or similar)

• Experience with Trunked Radio (Motorola, Harris or similar)

• Experience of Azure deployed VM’s and external connection to them.

• Experience with taking part in remote session to customer sites to help diagnose system issues.

What’s in it for you? 

• Join an ever-growing, market disrupting, global company where the teams – comprised of the best of the best – work in a fast-paced, collaborative, and creative environment! As the market leader, every day at NiCE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NiCEr! 

Enjoy NiCE-FLEX!  

At NiCE, we work according to the NiCE-FLEX hybrid model, which enables maximum flexibility: 2 days working from the office and 3 days of remote work, each week. Naturally, office days focus on face-to-face meetings, where teamwork and collaborative thinking generate innovation, new ideas, and a vibrant, interactive atmosphere. 

Requisition ID: 9417
Reporting into: Technical Manager
Role Type: Individual Contributor 

About NiCE

NICE Ltd. (NASDAQ: NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences, fight financial crime and ensure public safety. Every day, NiCE software manages more than 120 million customer interactions and monitors 3+ billion financial transactions.

Known as an innovation powerhouse that excels in AI, cloud and digital, NiCE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries.

NiCE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law.