Senior Associate, Production Management

The Klick Group - comprising Klick Health (including Klick Katalyst and btwelve), Klick Media Group, Klick Applied Sciences (including Klick Labs), Klick Consulting, and Klick Ventures—is an ecosystem dedicated to realizing the full potential of our people and clients in life sciences. Founded in 1997, we have offices in New York, Philadelphia, Saratoga Springs, Toronto, London, São Paulo, and Singapore. Consistently named a Best Managed Company, Most Admired Corporate Culture, and Great Place to Work, Klick is committed to fostering a high-performance, people-first culture with creativity, collaboration, innovation, and impact across everything we do.

Our Creative Craft brings Klick’s ideas to life through storytelling, design, and experience. This craft blends imagination with strategy to create work that is emotionally resonant and culturally relevant. Creative teams collaborate across disciplines to simplify complexity and humanize healthcare. Their work drives engagement, understanding, and meaningful action across channels.

The Senior Associate, Production Management is an operational partner within Klick’s Creative Production team, helping keep studio work moving from intake through final delivery. This role coordinates daily production workflows, supports resource planning, and partners closely with Brand Project Managers, studio leadership, and production specialists to deliver high-quality digital work on time. The role requires strong organization, clear communication, and hands-on experience managing digital production working in a creative agency environment.

What You’ll Do

• Lead daily studio stand-ups and coordinate scrum-style production workflows across Creative Production team members.

• Manage project intake, pre-production file review, timelines and task assignment for digital studio deliverables including digital and print; email, banner, and web assets.

• Track bookings, timelines, and resource needs in partnership with Brand Project Managers and cross-functional stakeholders.

• Confirm project details, oversee quality checks, and coordinate final file delivery against deadlines.

• Produce job reporting and support workflow improvements, including AI-enabled production process enhancements.

Required:

• 6+ years of production management, project management, or traffic coordination experience in a creative agency or digital production studio environment.

• Hands-on experience managing digital and print deliverables from intake through final delivery.

• Proficient in Excel and/or Google Sheets for job tracking, resourcing, reporting, or production workflow management.

• Experience leading daily stand-ups or production check-ins with the print and digital production team

• Demonstrated ability to manage multiple concurrent jobs, deadlines, file requirements, and stakeholder updates with accurate delivery outcomes.

Desired: 

• Comfort and enthusiasm for using AI as a regular part of how work gets done.

• Working knowledge of HTML fundamentals and code version control basics used in digital production workflows.

• Exposure to print production workflows, file preparation, or integrated studio operations across print and digital channels.

• Experience identifying or implementing workflow improvements, automation, or AI-enabled production tools.

• Portuguese language skills or experience collaborating with Brazil or LATAM-based teams.

This posting is for an existing vacancy at Klick. The base salary range for this position is between CAD $65-80k per year. The final amount offered will be determined based on several factors such as a candidate’s work location, their unique skill set, education, and prior work experience.

#LI-Hybrid #LI-JP1

Our Commitment to Inclusion

Klick is consciously creating a culture where everyone can thrive and grow in their careers. We believe that our best work comes from our diverse backgrounds, perspectives, and skills. We strongly encourage members of historically underrepresented communities to apply, including Black people, Indigenous peoples, and other people of color, people with disabilities, people from gender and sexually diverse communities and people with intersectional identities. We're also committed to developing an inclusive, barrier-free recruitment process and work environment. Should you require any accommodation, please contact us at [email protected] and we will work with you to meet your accessibility needs and ensure you have a positive experience.