Senior Associate Product Manager - AI Experience

Your work days are brighter here.

We’re obsessed with making hard work pay off, for our people, our customers, and the world around us. As a Fortune 500 company and a leading AI platform for managing people, money, and agents, we’re shaping the future of work so teams can reach their potential and focus on what matters most. The minute you join, you’ll feel it. Not just in the products we build, but in how we show up for each other. Our culture is rooted in integrity, empathy, and shared enthusiasm. We’re in this together, tackling big challenges with bold ideas and genuine care. We look for curious minds and courageous collaborators who bring sun-drenched optimism and drive. Whether you're building smarter solutions, supporting customers, or creating a space where everyone belongs, you’ll do meaningful work with Workmates who’ve got your back. In return, we’ll give you the trust to take risks, the tools to grow, the skills to develop and the support of a company invested in you for the long haul. So, if you want to inspire a brighter work day for everyone, including yourself, you’ve found a match in Workday, and we hope to be a match for you too.

About the Team

The Intelligent Experiences Platform (IXP) organisation is responsible for platform technology used across the full suite of Workday products. This plays a central role in our user experience and serves some of the world’s largest companies running their businesses on Workday.

This role is part of our AI Experience pillar (AIX), working on some of the most exciting and innovative projects in the industry.

About the Role

This role will focus on understanding user needs, defining product solutions for our platform, and collaborating closely with engineering and design to deliver high-quality, impactful capabilities.

You will act as the glue between our developers and designers to deliver functionality that will be used daily by millions of users worldwide. The ideal candidate will have a particular flair for detail and technical complexity, and be comfortable with the data-driven aspects of building great software.

Together, we will co-create a strategy built on multiple inputs and devise a clear set of outcomes for the team to achieve. Influencing and building consensus within leadership and our partner teams will be paramount. To deliver, you will work with the engineering team and other Product Managers to break down the plans into refined features. You will be focused on outcomes and value.

Responsibilities

• Contribute to product strategy by evaluating customer, competitive and market data to understand the market dynamics.

• Communicate the strategy to partners and leadership highlighting how the strategy aligns with platform and company strategies

• Establish, observe and share key performance indicators to measure the success and impact of platform features

• Taking into account competing asks, prioritize the backlog and plan work as part of the scrum team

• Gather requirements, coordinate design and guide execution of features

• Actively listen to and document inbound requests, applying a first-principles approach to thoroughly understand the underlying problems and desired outcomes.

• Research consumer applications, competition, industry and technological trends

• Function as a central resource with design, development, quality and testing as the product(s) move through their lifecycle

About You

The ideal candidate

• Resilience & Adaptability: Comfortable navigating a dynamic environment with a high rate of change, shifting priorities, and inherent ambiguity. Able to maintain focus and effectiveness even when faced with evolving requirements or unforeseen challenges.

• Curiosity and Learning Agility: A strong desire to learn about Workday's products, the UI platform, and the specific challenges of enterprise data processing.

• Strong Communication Skills: Ability to articulate complex ideas clearly and concisely, both verbally and in writing.

• Problem-Solving Mindset: Eagerness to dive deep into problems, ask clarifying questions, and work collaboratively to find effective solutions.

• Collaboration and Teamwork: A willingness to work closely with diverse teams and contribute positively to a collaborative environment.

• Proactive and Self-Starting: Ability to take initiative and drive tasks forward both independently and with appropriate guidance.
 

Basic Qualifications
 

• 1+ years of Product Manager experience, or a related field

• 4+ year of SaaS or B2B experience

• Technical background preferred

• Experience in platform technology

• Experience in AI technology
 

Other Qualifications
 

• Excellent critical thinking, planning, and communication skills, adept at devising clear roadmaps and coordinating cross-functional teams across all organizational levels

• Comfortable with technical concepts and proficient in using data to inform decision-making; demonstrated ability to break down complex plans into concrete features and user stories

• Passionate about staying updated with industry trends and emerging technologies in platform development, with a love for delving into technical details around architecture

• Demonstrated ability to influence and gain agreement from senior leadership and stakeholders; skilled at adjusting communication approaches for diverse stakeholders

• Interest in performance and end user efficiency, leveraging insights to enhance overall user experience; familiarity with using experimentation for solution validation, considering viability, cost, and impact

• Curious about customer product usage and skilled at using data to objectively prioritize and showcase the impact of development team output

• Adaptable to a rapidly changing landscape, capable of adjusting roadmaps to align with the strategic focus of the business

Our Approach to Flexible Work
 

With Flex Work, we’re combining the best of both worlds: in-person time and remote. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. We know that flexibility can take shape in many ways, so rather than a number of required days in-office each week, we simply spend at least half (50%) of our time each quarter in the office or in the field with our customers, prospects, and partners (depending on role). This means you'll have the freedom to create a flexible schedule that caters to your business, team, and personal needs, while being intentional to make the most of time spent together. Those in our remote "home office" roles also have the opportunity to come together in our offices for important moments that matter.

At Workday, we are committed to providing an accessible and inclusive hiring experience where all candidates can fully demonstrate their skills. If you require assistance or an accommodation at any point, please email [email protected].

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