Senior Associate - Operations (Accounts Payable - Help Desk) - Rotational Shifts
wnsglobalservices144
Posted: February 16, 2026
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Quick Summary
This Senior Associate - Operations (Accounts Payable - Help Desk) role involves providing operational support and resolving complex issues in the Help Desk department, working with clients across various industries to deliver digital-led transformational solutions.
Required Skills
Job Description
WNS (Holdings) Limited (NYSE: WNS), is a leading Business Process Management (BPM) company. We combine our deep industry knowledge with technology and analytics expertise to co-create innovative, digital-led transformational solutions with clients across 10 industries. We enable businesses in Travel, Insurance, Banking and Financial Services, Manufacturing, Retail and Consumer Packaged Goods, Shipping and Logistics, Healthcare, and Utilities to re-imagine their digital future and transform their outcomes with operational excellence.We deliver an entire spectrum of BPM services in finance and accounting, procurement, customer interaction services and human resources leveraging collaborative models that are tailored to address the unique business challenges of each client. We co-create and execute the future vision of 400+ clients with the help of our 44,000+ employees.
Skillset 'Knowledge of accounting principles and accounts payable processes.
Ability to work independently and take initiative.
Strong in written and verbal communication
Job Description :-
• Responding to calls/emails for inquiries and providing product info.
• Handling tasks related to invoicing, payments and helpdesk queries.
• Escalate complex issues to AP supervisors or stakeholders for timely resolution.
* Review, verify, and code invoices for accuracy, matching them to purchase orders or contract.'
Commerce Graduate required