Senior Associate - Learning Program Coordinator

Line of Service

Internal Firm Services

Industry/Sector

Not Applicable

Specialism

IFS - Internal Firm Services - Other

Management Level

Senior Associate

Job Description & Summary

PwC is a thought leader in upskilling, and we are looking for people who love to learn and help others do the same. We are in search of a key team member to join our Academy team at PwC Malaysia. As part of the Young Professional Programmes unit in the Academy, you will assist in managing projects and programmes relating to early career development and professional qualifications for our internal staff and clients. Your responsibilities will include implementation of go to market strategies, programme related administration, systems management, content development and delivery. Success in this role requires strong collaboration with various stakeholders, both within and outside PwC, along with excellent interpersonal, organisational, and business acumen.

As a Senior Associate, you will be responsible for assisting the Programme Lead with matters related to early career development and professional qualification programmes.

• Manage programmes for staff and clients pursuing Young Professional Programmes, including professional skills and qualifications, from enrolment to obtaining membership.

• Design, manage and deliver programmes offered to clients.

• Conduct course evaluations periodically to assess the effectiveness of the programmes.

• Run data analysis on staff and client progress and ensure timely reporting to stakeholders.

• Oversee the process of HRDC claims, ensuring timely and accurate submission.

• Support the Professional Development Unit team on operational matters

You will also be responsible for go-to-market strategies and stakeholder engagement.

• Develop and execute go-to-market strategies to promote the Young Professional programmes including marketing communication plans, ensuring alignment with overall objectives.

• Develop proposals for selected opportunities

• Managing and maintaining marketing materials, marketing repository, and marketing tools of PwC's Academy Young Professional Programmes unit and ensuring it is up to date

• Develop compelling content for various platforms such as social media, email campaigns, and the company website.

• Plan and execute promotional activities to drive student enrollments including organising and participating in events such as open houses, webinars, and career fairs.

• Track key metrics and effectiveness of programme marketing to ensure active growth and enrollment.

• Forge and maintain strong partnerships with corporate clients, sponsorship bodies, professional bodies, tuition providers, and universities to grow and enhance programmes.

• Work closely with stakeholders to create a seamless experience for those undertaking the programmes.

Preferred skills 

• Possess a Bachelor’s degree with 2-3 years related work experience

• Strong client focus with excellent presentations skills and the drive to deliver

• Ability to work in a fast paced environment

• Strong project management, problem solving, communication and influencing skills

• Excellent organisational and stakeholder management skills

• Meticulous and attention to details with ability to think creatively. 

• Agile, responsible and willing to learn

• Well versed with Microsoft 365

• Knowledge on Professional Qualifications and Education is required

Education (if blank, degree and/or field of study not specified)

Degrees/Field of Study required:

Degrees/Field of Study preferred:

Certifications (if blank, certifications not specified)

Required Skills

Optional Skills

Accepting Feedback, Accepting Feedback, Active Listening, Adult Learning Theories, Analytical Thinking, Career Training, Communication, Content Curation, Content Strategy, Contract Management, Creativity, Curriculum Development, Data Reporting, Design Thinking, Developing Presentations, Developing Training Materials, E-Learning Development, Embracing Change, Emotional Regulation, Empathy, Event Set Up, Executive Education, Facilitated Discussions, Facilitate Training Sessions, Financial Management {+ 31 more}

Desired Languages (If blank, desired languages not specified)

Travel Requirements

Not Specified

Available for Work Visa Sponsorship?

No

Government Clearance Required?

Yes

Job Posting End Date