Senior Application Support Analyst AVP / VP

Fuku

Singapore, Singapore, Singapore permanent

Posted: March 31, 2026

Quick Summary

We are seeking a highly skilled Senior Application Support Analyst to join our team in Singapore, with a strong background in banking applications and a passion for automation and process improvement. The ideal candidate should have 5+ years of experience in application support, with expertise in both Windows and Linux environments. Strong problem-solving skills and a keen eye for detail are essential for this role.

Job Description

Senior Application Support Analyst (AVP / VP)

Responsibilities:
- Lead the provision of application support for several mission-critical banking applications.
- Monitor applications and provide both Level 2 and Level 3 support.
- Perform troubleshooting and root cause analysis (RCA) to ensure applications remain operational and issues are resolved promptly.
- Manage incidents and issues related to assigned applications.
- Lead the team in conducting root cause analysis for recurring or high-impact problems.
- Automate processes to improve efficiency and reduce manual intervention.
- Ensure timely resolution of high-severity incidents, minimizing business impact.
- Prepare and deliver management reports on application performance, incidents, and resolutions.

Requirements:
- Minimum 10 years of experience, with at least 6 years in managing application support.
- Experience in the banking industry is essential.
- Proven track record in supporting complex applications.
- Strong technical background with the ability to perform hands-on troubleshooting.
- Proficient in Windows operating systems and database management.
- Experience with scripting, including VBScript.
- Skilled in troubleshooting Windows system issues.
- Solid experience in incident and problem management.
- Strong analytical and problem-solving skills.
- Excellent communication skills.

Interested candidates, please email your latest resume to [email protected]

EA License: R1108479 | EA Registration: 25C2690

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