Senior Application Specialist – Anatomic Pathology

Do you want a job with a purpose? And do you want to make healthcare safer, better and more reliable? Join our Team! Join us as our Senior Application Specialist – Anatomic Pathology at Dedalus , one of the World’s leading healthcare technology companies, in Berchem, Belgium to do the best work of your career and make a profound impact in providing better care for a healthier planet. What you’ll achieve As Senior Application Specialist – Anatomic Pathology you play a key role in the deployment, configuration, and ongoing support of our pathology information systems and digital pathology solutions across hospitals and laboratories. You act as the functional expert and trusted advisor for customers, ensuring their clinical workflows are efficiently supported by our applications. Your role bridges implementation, customer training, and Level 2 support , while contributing to product improvement and innovation. You will: Implementation & Configuration Lead and execute the implementation of the Anatomic Pathology Information System (AP/LIS ) in customer environments. Coordinate with Project Managers, Technical Engineers, and Product Specialists during all project phases (installation, configuration, validation, go-live). Ensure compliance with integration standards (HL7, DICOM, FHIR) and local regulatory requirements. Customize system setup according to customer pathology workflows , including histology, cytology, and molecular pathology. Workflow Analysis & Consulting Conduct workflow assessments and propose optimized process configurations. Act as a subject-matter expert on interoperability between LIS, RIS, PACS, and imaging systems. Provide consultancy to customers on laboratory digitalization and automation. Training & Knowledge Transfer Deliver comprehensive training sessions to end-users (pathologists, lab technicians, secretaries). Prepare and maintain documentation : training manuals, user guides, and quick reference sheets. participate in internal knowledge-sharing initiatives. Customer Success & Continuous Improvement Ensure customer satisfaction by maintaining close contact and proactive communication post-implementation. Participate in service reviews, audits, and performance analysis to identify improvements. Act as the voice of the customer to influence future product development and roadmap priorities. Product Expertise & Innovation Maintain up-to-date expertise on Anatomic Pathology and Digital Pathology ecosystems. Participate in validation of new releases, pilot projects, and product enhancement testing. Follow market trends, AI integration opportunities, and regulatory evolutions in laboratory informatics. Take the next step towards your dream career At Dedalus Life flows through our software . Every day we do something special by helping caregivers and health professionals deliver better care to their served communities. Take the next step in your career that will make a profound impact. Here’s what you’ll need to succeed: Essential Requirements : At least 5 years of experience in an Application Specialist, IT Consultant, or Pathology Technologist role. Proven experience with Anatomic Pathology Information Systems (e.g., Dedalus Pathology, Diamic, or similar). Excellent understanding of pathology workflows (grossing, embedding, staining, validation, reporting). Strong customer orientation and ability to build trusted relationships. Willingness to travel within the region (France, Belgium, Netherlands). Analytical and structured problem-solving approach. Excellent communication and presentation skills. Fluent in French and English (both oral and written). Dutch is an asset. Bachelor’s or Master’s degree in Biomedical Sciences , Medical Laboratory Technology , Health Informatics , or equivalent. Location: Belgium, France, or Netherlands (Hybrid – regular travel within NCE region) Desirable Requirements : Experience with Digital Pathology platforms , image management, and AI-assisted diagnostics. Strong technical knowledge of clinical IT systems (HL7, DICOM, FHIR, SQL, Windows Server). Experience mentoring or training peers. We are Dedalus, come join us Dedalus is committed to providing an engaging, rewarding work experience that reflects the passion our employees bring to our mission of helping clinicians and nurses deliver better care to their served communities. Our company fosters a culture where employees are encouraged to learn and innovate, and to enable and enhance clinical co-operation and processes while making a meaningful difference for millions of people around the world. Each person is the end point and the starting point of the Group’s activities and the ultimate beneficiary. For this reason, we are so proud of doing our very special jobs each day. Our company is enriched by a diverse population of 7,600 people in more than 40 countries that work together to innovate and drive better healthcare options for millions of patients around the world. We are the people of Dedalus. Application closing date: 30th November 2025 At Dedalus, innovation starts with inclusion. As a company driven by our Core Values, we know diversity and inclusion are key enablers for us to succeed and grow. Our international footprint connects people from across the globe and we are committed to celebrating diverse backgrounds, skills, experiences and creating an environment that reflects the many communities we reach. ‘Pursuing Diversity and Inclusion’ is one of our Core Values and a part of our ‘Dedalus DNA’, which drives us to build a respectful, diverse, and inclusive environment by recognising the unique needs, perspectives, and potential of all members of our community. Dedalus is proud to promote diversity, inclusion, equity, and equality and is committed to creating a safe and inclusive culture where we celebrate diversity in all forms and empower everyone to be the best they can be. Our diversity & inclusion commitment – Dedalus Global Life Flows Through Our Software