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Senior Analyst, Territory & Incentives Operations

Mastercard

Lisbon, Portugal permanent

Posted: April 29, 2026

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Quick Summary

We are seeking a Senior Analyst, Territory & Incentives Operations to join our team in Lisbon, Portugal. The ideal candidate should have a strong analytical background, experience working with data and be able to analyze complex data sets to identify trends and make informed decisions.

Job Description

Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Title and Summary

Senior Analyst, Territory & Incentives Operations

Overview:
Mastercard is investing in a transformation of our global sales incentives across plan design, data transformation, systems implementation and operations. This transformation is a critical step in modernizing how we reward performance, scale our selling motions, evolve pipeline performance and support sustained growth. This initiative upgrades sales incentives across the enterprise to market‑benchmarked, globally aligned programs, while significantly improving transparency, governance, and operational efficiency.

We seek a self-motivated, structured problem solver with a strategic mindset and the ability to establish strong relationships both internally and externally.

This role offers broad exposure to P&C, Sales, and finance innovation, in support of sales growth within a highly collaborative team.

In this role, you will:
• Assist with developing and implementing globalized frameworks and practices for customer assignments and strategic territory development across global business lines, verticals and their regional partners.
• Support and maintain all regional, generalist, specialist, and overlay territory assignments, ensuring clear coverage, non-duplication, and consistent global standards.
• Assist with establishing and maintaining a practice of territory coverage across customer lifecycle stages (acquire, grow, retain, expand) to ensure appropriate role engagement and handoffs.
• Support the completeness and accuracy of territory, account, and assignment data in the system of record, including data quality controls and change management.
• Create and maintain repeatable and ad-hoc reporting and analytics regarding sales incentives, territory and plan metrics, pipeline metrics, KPIs and selling capacity.
• Assist with developing, implementing and documenting global sales operations processes and frameworks across design, territory, quota and ICM functions.
• Provide analytical, planning, and operational support to senior team members to enable effective partnership execution.

All about you:
• Experience in designing and operating standardized program frameworks and governance structures
• Ability to translate insights into actionable plans
• Strong business acumen and commercial awareness
• Strategic and collaborative work approach across various business lines, functions, and regions
• Excellent managerial, interpersonal, written, and verbal communication skills

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

• Abide by Mastercard’s security policies and practices;

• Ensure the confidentiality and integrity of the information being accessed;

• Report any suspected information security violation or breach, and

• Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.

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