Senior Analyst, Commercial Insights

Senior Analyst, Commercial Insights

Factor_ a brand of HelloFresh is seeking a Senior Analyst, Commercial Insights. In this role you will support the analytic, insights, reporting, and data needs of our organization with exposure to executive leadership and all departments (particularly the Commercial and Product Strategy & Operations teams). Core responsibilities include responsive and proactive data analytics to support strategic initiatives and decision-making (through SQL queries, spreadsheets, and visualizations), the development and automation of analytical tools, professional-grade Tableau dashboarding, and reporting on key business initiatives and metrics. You will solve challenging problems using Customer, Product, Operational, and Financial data to derive actionable insights and communicate them to business leaders in a clear and concise manner. You are comfortable supporting the needs of multiple stakeholders and balancing multiple projects simultaneously. This role will afford you broad exposure to the industry-leading ready-to-eat meal subscription business and the opportunity to directly influence the company’s strategy, decision-making, and performance.

You will ...

• Drive customer satisfaction, retention, and monetization strategies through advanced analytics, enabling quantifiable business outcomes

• Own the analytic process for distilling high volumes of qualitative feedback on physical product performance and customer experience into key themes and actionable recommendations for Factor’s cross-functional teams

• Implement AI solutions that increase “speed to insight” while remaining the “human in the loop” for validation and optimization

• Create and maintain custom Tableau dashboards to support recurring reporting needs

• Fulfill analytic and insights requests from multiple stakeholders in a timely and responsive manner, ensuring the validation and integrity of the underlying data and tailoring of deliverables and communication to the requesters' needs

• Democratize data access and automate manual processes in order to increase the speed and quality of decision-making across the organization

• Bonus: Experience in CPG, D2C / Subscriptions, and/or Retail companies

You are...

• Data-driven - You can organize, explore, and synthesize unstructured data into actionable insights through data visualization and storytelling in order to inform decision-making

• Detail-oriented - You possess strong organizational skills and demonstrate a methodical approach to your work

• A critical thinker - You use logic to identify opportunities, evaluate alternatives, and present critical information to solve complex problems

• Accountable - You have a demonstrated ability to meet deadlines and complete deliverables on time

• Collaborative - You are prepared to work collaboratively across teams and functions

• An excellent communicator - You can explain complex (often technical) information to a variety of audiences

• Scrappy - You are comfortable with ambiguity and can break unstructured problems into components in order to tackle individual action items

• Agile - You thrive in fast-paced, dynamic environments and are comfortable working autonomously

Who we are looking for...

• A degree in Data Science, Computer Science, Information Systems, Business Administration, Statistics, Economics, Finance, Mathematics, or other relevant areas of study (consideration also given for accredited Data Science, Data Analytics, or similar “Bootcamp” credentials in combination with relevant work experience)

• 3+ years of relevant work experience in an analytics function

• Advanced working SQL proficiency and experience, knowledge of relational database structures, and query authoring competencies, including use of CTEs and subqueries, and building tables and views

• Working understanding of statistical methodologies (e.g., hypothesis testing, regression)

• Data visualization proficiency is required (Tableau experience strongly preferred)

• Experience using Python (for data transformation, analysis, and automation), n8n, and/or Github preferred

• Fluent in Google Suite or Microsoft Office (especially Excel) applications

You’ll get…

• Competitive hourly rate, 401K company match that vests immediately upon participation, & team bonus opportunities

• Generous PTO and flexible attendance policy

• Comprehensive health and wellness benefits with options at $0 monthly, effective first day of employment

• Up to 85% discount on subscriptions to HelloFresh meal plans (HelloFresh, Green Chef, Everyplate, and Factor_)

• Access to Employee Resource Groups that are open to all employees, including those pertaining to BIPOC, women, veterans, parents, and LGBTQ+

• Inclusive, collaborative, and dynamic work environment within a fast-paced, mission-driven company that is disrupting the traditional food supply chain

This job description is intended to provide a general overview of the responsibilities. However, the Company reserves the right to adjust, modify, or reassign work tasks and responsibilities as needed to meet changing business needs, operational requirements, or other factors.

Our company is committed to fair hiring practices and complies with all applicable laws, including the Colorado Job Application Fairness Act (JAFA). In accordance with JAFA, we will not request your age, date of birth, or dates of attendance at or graduation from an educational institution on your initial application for employment.

When submitting supporting documents such as a resume, curriculum vitae (CV), or educational transcripts, you may voluntarily redact or omit any information that would identify your age. This includes:

• Dates of birth

• Dates of attendance at educational institutions

• Dates of graduation


Your decision to redact this information will not adversely affect the consideration of your application. We evaluate all candidates based on their skills, qualifications, and experience.
Please be aware that should you receive a conditional offer of employment, we may be required to request this information for legally permissible purposes, such as verifying eligibility for employment or for benefits administration and background checks.
#Factor #JD1008

New York Pay Range
$88,400—$99,450 USD

Colorado Pay Range
$82,600—$92,950 USD

Illinois Pay Range
$82,600—$92,950 USD