Senior Analyst, Business Controls

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Who we are:

Shape a brighter financial future with us.

Together with our members, we’re changing the way people think about and interact with personal finance.

We’re a next-generation financial services company and national bank using innovative, mobile-first technology to help our millions of members reach their goals. The industry is going through an unprecedented transformation, and we’re at the forefront. We’re proud to come to work every day knowing that what we do has a direct impact on people’s lives, with our core values guiding us every step of the way. Join us to invest in yourself, your career, and the financial world.

The role:

SoFi's Business Controls team resides within the 1st Line of Defense (1LOD). This individual will facilitate and drive consistent implementation/execution of core 2nd Line of Defense (2LOD) Risk Management programs such as RCSA, Issue Management, Supplier Risk Management (SRM), and Control Testing.

This position plays a crucial role in supporting the 1LOD Crypto organization. It involves collaborating with risk owners to identify and provide guidance for effective controls, assisting issue owners in enhancing controls, supporting Supplier Relationship Owners (SROs) in meeting SRM program requirements, and contributing to control testing engagement for control owners. This position requires an independent worker who is able to provide support to maintain a strong and consistent control environment across the Crypto Business Unit.

By joining SoFi, you'll become part of a forward-thinking company that is transforming financial services for the better. We offer the excitement of a rapidly growing startup with the stability of an industry leading leadership team.

What you’ll do:

• Partner with stakeholders within the Crypto Business Unit, Business Controls, 2LOD and others to conduct walkthroughs and create process maps for critical processes

• Facilitating risk and control identification to evaluate that the environment is operating within the company’s Risk Appetite.

• Collaborating with process owners to identify risks, document controls, and provide guidance on control design/execution.

• Assist the business in conducting Risk and Control Self-Assessments (RCSA) for key business processes

• Maintain current and accurate data stored in the Risk and Control inventory

• Partner within the 1LOD and 2LOD to manage issues and ensure timely and satisfactory completion of corrective action plans to address control gaps

• Assist issue owners in the design or enhancement of controls to address root causes in identified issues

• Coordinate with stakeholders on new products and initiatives to integrate relevant controls as part of pre- implementation process

• Maintain strong engagement with 2LOD to ensure the business adheres to relevant standards, policies, and procedures

• Provide support to the stakeholders during oversight activities performed by 2LOD

• Collaborate with the testing team to ensure testing scope for identifying and mitigating risks effectively

• Undertake ad-hoc duties as needed to support the Crypto business line

What you’ll need:

• Bachelor’s degree

• 6+ years of relevant experience developing/managing risks and controls (RCSA)

• Experience in banking and/or fintech industry

• Experience in digital assets, blockchain technology, and custody operations is not necessary, but preferred

• Experience mapping complex processes and identifying risks and control points

• Knowledge of banking products, processes and regulations

• Able to synthesize diverse processes and data and formulate appropriate conclusions

• An understanding of controls and how to apply them to different processes and functions

• Demonstrate an ability to balance multiple critical priorities

• Self-starter with strong ability to work independently with minimum oversight

• Fluent in Excel and PowerPoint, comfortable with analyzing large datasets in Google suite, MS Office apps, etc.

• Inquisitive nature, attention to detail, diligence and a good attitude

• Strong interpersonal, verbal, and written communication skills; capable of writing documentation, and interacting positively with management and colleagues effectively via telephone (Zoom)

• Results oriented, demonstrated achievement of exceeding expectations

• Inquisitive nature, attention to detail, diligence and a good attitude:

• Strategic thinker who can partner with process owners to drive process improvements

• Well-organized and demonstrates ability to balance multiple priorities

Compensation and Benefits

The base pay range for this role is listed below. Final base pay offer will be determined based on individual factors such as the candidate’s experience, skills, and location.

To view all of our comprehensive and competitive benefits, visit our Benefits at SoFi page!

SoFi provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion (including religious dress and grooming practices), sex (including pregnancy, childbirth and related medical conditions, breastfeeding, and conditions related to breastfeeding), gender, gender identity, gender expression, national origin, ancestry, age (40 or over), physical or medical disability, medical condition, marital status, registered domestic partner status, sexual orientation, genetic information, military and/or veteran status, or any other basis prohibited by applicable state or federal law.

The Company hires the best qualified candidate for the job, without regard to protected characteristics.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

New York applicants: Notice of Employee Rights

SoFi is committed to an inclusive culture. As part of this commitment, SoFi offers reasonable accommodations to candidates with physical or mental disabilities. If you need accommodations to participate in the job application or interview process, please let your recruiter know or email [email protected].

Due to insurance coverage issues, we are unable to accommodate remote work from Hawaii or Alaska at this time.

Internal Employees

If you are a current employee, do not apply here - please navigate to our Internal Job Board in Greenhouse to apply to our open roles.