Senior Accounts Receivable Specialist

Since our inception in 2017, PURPLE has been on a mission to redefine denim culture. Blending industrial design, streetwear, and luxury fashion, we've curated a collection of men’s denim and luxury basics that transcend trends. At PURPLE, we take pride in challenging conventions through design that is grounded in a contemporary spirit and timeless quality.

We are a team of creative, collaborative, and highly dynamic people who love what we do, and we strongly believe that our diverse team of motivated individuals makes our company strong and successful.

We are in search of a Senior Accounts Receivable Specialist to join our Vancouver office. In this role, you will be responsible for overseeing the full-cycle AR process, with a focus on credit management, collections strategy, and cash application accuracy. This role plays a key part in optimizing cash flow, mitigating credit risk, and maintaining strong customer relationships. The Senior AR Specialist also supports process improvements, reporting, and mentorship of junior team members.

Responsibilities:

Manage a portfolio of high-value accounts, lead collections and escalations, monitor aging, and partner cross-functionally to resolve disputes impacting payment timelines. 

Apply incoming customer payments to the appropriate accounts and manage credit memos to ensure proper account crediting. 

Monitor customer credit limits to ensure they are within established parameters, taking necessary action when limits are exceeded. 

Act as a liaison across Finance, Sales, and Operations to support order release decisions and ensure alignment with overall business objectives. 

Oversee and maintain the automated invoicing system, ensuring that it functions correctly and addressing any system discrepancies that may arise. 

Investigate and resolve chargebacks from customers and report accurate balances for RTV (Return to Vendor) in a timely manner. 

Assist in the month-end financial close by providing necessary reconciliation and supporting documentation. 

Prepare and analyze AR aging, DSO, and collections metrics, providing insights into payment behaviour and supporting reporting for leadership, lenders, and audits. 

Drive process improvements, support automation initiatives across systems and payment platforms, and maintain accurate AR documentation and SOPs. 

Qualifications & Skills:

3+ years of relevant experience

Degree/ Diploma in Business Administration

Proficient in Microsoft Excel (e.g. XLOOKUP, pivot tables) and accounting software

Prior experience with NetSuite or similar ERP platforms is a strong advantage

Experience with EDI systems companies considered an asset

Strong organizational and time-management skills with high attention to detail

Excellent verbal and written communication skills

Proven ability to work independently and manage responsibilities with minimal supervision

Professional demeanour in all internal and external communications

Demonstrated problem-solving ability and willingness to take initiative

Able to manage multiple priorities in a fast-paced environment

Benefits:

Extended health & dental Benefits

3 weeks’ vacation

Generous employee discount program

Casual dress policy

Generous compensation and corporate bonus program

Company-wide socials and events

Please note this job is located in our Vancouver office and is expected to be performed on-site.

If you are excited about the opportunity to join our fast-growing team, please submit your resume and any other relevant information.

We thank all applicants for their interest; however, only those candidates selected for interviews will be contacted. We are an equal opportunity employer; all employment is decided on the basis of qualifications and business needs.