Senior Account Manager

The role & it's impact:

As a Senior Account Manager, you will be a strategic partner for large and mid-tier accounting practices, helping them navigate their digital transformation. Your primary focus is to develop and execute digital strategies that enable these partners to successfully migrate their clients onto the Xero platform, driving growth for their business and ours.

This is a high-impact, field-based position where you will own your territory and build deep, lasting relationships with accounting and bookkeeping firms as they grow with Xero.

The team & how they connect:

You will join a goal-motivated sales team of six that thrives on achieving collective success and delivering measurable outcomes. Reporting directly to our Partner Sales Manager, you will work closely with Senior Account Management colleagues and Partner Consulting to ensure a unified approach to territory management.

Initially, you will focus on:

• Strategic Growth: Managing your territory of accounting & bookkeeping partners with monthly targets and embed Xero’s digital strategy deep within every practice.

• Digital Migrations: Architect and execute complex project plans to transition partners from legacy systems to Xero’s cloud ecosystem.

• Partner Education: Educate new partners through high-energy events, webinars, and certifications to build a modern, expert user base.

• Optimise the Sales Cycle: Drive an 8-week call cycle and maintain precise Salesforce data to move partners rapidly through the pipeline.

• Deliver Elite Events: Host Partner Forums and sales events, collaborating with internal teams to turn business plans into tangible success.

Where and how you can work:

This is a field-based role that offers the freedom to work autonomously while managing your specific territory. You should expect regular travel for Partner visits, including driving within a three-hour radius for face-to-face meetings. We embrace hybrid working, providing beautiful office spaces for collaboration alongside the flexibility to manage your own schedule and boost days.

Here are some of the things we are looking for:

• You bring a results-driven approach and a genuine enthusiasm for building strong, rapport-based relationships with accounting partners.

• Your background includes proven success in field account management and a track record of meeting or exceeding targets.

• You possess an interest in the fintech market and the ability to educate others on digital resources and online accounting.

• You will have the initiative to work independently while staying process-oriented and detail-focused.

• Your communication and presentation skills allow you to deliver engaging events and influence digital strategy at a practice level.

• You have experience using CRM tools, such as Salesforce, to manage client communications and sales cycles.

At Xero, we hire based on your skills, passion, and the unique perspective you can bring to enhance our culture and team so we encourage you to apply even if your experience isn't a perfect match!