Senior Account Manager

Marqeta is on a mission to change the way money moves. We’re one of the earliest enablers of embedded finance, a market opportunity sized up in the trillions. Our card-issuing platform provides unprecedented flexibility and control for companies to issue cards, authorize transactions, and manage payment operations in real-time. Marqeta is powering the most well-known brands in the new economy (Block, Cash App, Affirm, Instacart, Doordash, Uber, Walmart, etc.). Today nearly 8 out of 10 Americans use a product powered by Marqeta every week. This is the opportunity of a lifetime to work with innovators around the world and unlock equitable financial access for all.

As Marqeta’s Senior Enterprise Account Manager, you will partner with a cross functional team and manage a portfolio of customers to drive growth and retention. You will bring a strong track record of growth and deep relationship building experience to provide exceptional client service, uncover revenue generating opportunities (upsell, cross-sell, etc) and viable solutions to these key customers. You proactively uncover the business needs of your customers to understand how our product offerings can grow their business.

We work Flexible First. This role can be performed remotely. We’d love for you to join us!

The Impact You’ll Have

While this role will focus on growing revenue by identifying new expansion and cross-sell opportunities, other key responsibilities include:

• Revenue Overachiever: You love charting a path to ambitious growth targets and hitting them. You’re a numbers fanatic and enjoy modeling, planning and executing paths to growth based on the right data.

• Strategic Connector: Our customers and partners rely deeply on the expertise and knowledge of our Account Managers. You excel at supporting cross-functional efforts and love connecting people and ideas to drive innovation and revenue growth.

• Ensure partnership and programs are running smoothly and successfully.

• Add strategic value to the team by identifying opportunities to drive business and process improvements.

• Develop and deliver high-impact presentations (QBRs, Executive Briefing Decks, etc.).

• Perform in-depth analysis to identify macro, business, technology, and pipeline trends for key customers.

Who You Are

• 5+ years of Enterprise Account Management experience in the Payments industry, ideally selling complex, technology platform solutions.

• 3+ years of experience growing and scaling accounts and building relationships with key decision makers.

• 3+ years of experience with the following Sales Tech stack: Salesforce, Looker, Gong, and Jira.

• Demonstrated ability to influence others in a matrix environment, gaining buy-in at multiple levels across the organization.

• Positive attitude, team player, adaptable, resourceful, and self-starter who is able operate both collaboratively and independently.

• Technical aptitude with demonstrated ability to understand and explain complex technical concepts in a straightforward manner.

• FinTech Guru: You already have deep knowledge of disruption in the financial services industry or possess a strong desire to learn the ropes while working with the top innovators in the space.

• Curious Questioner: Your passion for knowledge and learning drives you to constantly dig deeper to understand your customers, Marqeta, our technology, and the industry in general.

• Thoughtful Challenger: As a trusted partner leading with insights, you push yourself, the team, and your customers to think outside of the box and find creative solutions to strategic challenges.

Nice-To-Haves

• Experience or familiarity with high-growth fintechs and financial services companies

• Card Issuing and Processing experience

Typical Process

• Application submission

• Recruiter video call

• Hiring manager video call

• Virtual “Onsite” consisting of 3 - 4 video interviews

• Presentation

• Final Interview with Sales Leader

• Offer!

Compensation and Benefits in Marqeta’s Revenue Organization

Marqeta is a Flex First company which allows you to choose your best working environment, whether that be from home or at a company office. To support Flex First, we calibrate pay to a competitive value according to working location. Compensation is aligned according to three tiers within the United States:

• National: A baseline tier that applies to most of the geographic territory of the United States.

• Premium: Slightly elevated from the National tier, and oriented toward a narrower set of higher cost-of-living areas, such as Los Angeles CA and Seattle WA

• Premium Plus: A tier for the most expensive working areas, like the San Francisco Bay area and New York City.

Visit this page or consult with a Recruiter to determine which tier would be applicable to you.

Within our Revenue organization at Marqeta, On Target Earnings (OTE) is composed of a mix between annual salary and variable compensation, which is earned based on your individual performance and that of your immediate team. The split is 70/30.

When determining an OTE figure we consider several factors including, but not limited to, skills, prior experience, and work location. The new-hire OTE range for this position is:

• National: $143,000 - $178,800

• Premium: $154,900 - $193,600

• Premium Plus: $168,300 - $210,400

Along with monetary compensation, Marqeta offers

• Multiple health insurance options

• Flexible time off – take what you need

• Retirement savings program with company contribution and after tax contributions

• Equity in a publicly-traded company and an Employee Stock Purchase Program

• Family-forming benefits, fertility support, and up to 20 weeks of Parental Leave

• Free therapy sessions, financial and professional coaching, and legal advice

• Monthly stipend to support our remote work model

• Annual “development dollars” to support our people growth and development