Senior Account Manager

Let’s build what’s next, together.

We are Spotnana. We’re on a mission to modernize the infrastructure of the $1.6 trillion travel industry to power the perfect trip for travelers everywhere. Our Travel-as-a-Service platform is designed to make every trip better, whether someone is booking for work or leisure travel, building a travel tool, or looking to offer personalized experiences at scale.
We’re not just modernizing tech, we’re rethinking how the industry works. And to get there, we’re bringing together innovative, ambitious, and open-minded people who want to build something that lasts.

At Spotnana, our values and principles guide how we work and grow together:

• Build the future – We are leaders, we are innovators, we are ambitious.

• Commit to excellence – We’re accountable, we are partners, we are agile.

• Stronger together – We lead with respect and integrity, we are inclusive, we are lifelong learners.

Who: You! And the rest of the Sales department, Account Management team, and our cross-functional partners.

What: A Senior Account Manager position and an outstanding ability to build trusted executive relationships and drive strategic growth.

When: ASAP! We are looking to hire and onboard a new hire as soon as we find the right person for the job. Exciting work awaits!

Where: Remote: Your home base! This role is eligible for 100% remote work.

Why: This role is responsible for leading and growing some of Spotnana’s most strategic global partnerships. You will act as the senior relationship owner and executive sponsor, driving long-term strategy, revenue growth, and joint go-to-market success. This role sits at the intersection of relationship leadership, commercial strategy, and cross-functional execution, ensuring partners see Spotnana as a critical platform within their ecosystem while delivering measurable business outcomes for both organizations.

How (to land the job!): The process starts with a quick intro call with our Talent Acquisition team to learn more about your background and share what it’s like to work at Spotnana. You’ll then meet with the hiring manager, followed by conversations with cross-functional partners to dive deeper into your strategic thinking, commercial acumen, and partnership leadership experience.

The day-to-day:

• Lead strategic relationships with assigned partners, serving as the primary senior point of contact and executive sponsor

• Define and drive joint account strategies, including multi-year growth planning, pipeline creation, and expansion opportunities

• Lead renewals, commercial discussions, and expansion strategies in partnership with Sales and leadership teams

• Drive joint go-to-market execution including co-sell motions, enablement, and partner pipeline reviews

• Partner cross-functionally to align delivery performance, customer experience standards, and long-term platform adoption

• Represent partner needs internally by translating feedback into actionable insights for Product, Engineering, and GTM teams

Skills & qualities we value:

• Proven experience in Account Management, Customer Success, or partner-facing commercial roles within SaaS or enterprise technology environments

• Strong executive presence and experience managing senior stakeholder relationships

• Demonstrated commercial acumen across renewals, expansions, and forecasting

• Strategic mindset with the ability to translate insights into actionable go-to-market execution

• Experience leading cross-functional initiatives across Sales, Product, Support, and Marketing

• Strong data literacy with experience using CRM platforms such as Salesforce to manage accounts and forecast business

• Nice to have: experience working in complex partner ecosystems, global enterprise environments, or travel technology platforms

Perks & benefits you will love

Spotnana strives to offer fair, industry-competitive, and equitable compensation. Our approach assesses total compensation, including cash, annual performance bonus, company equity, and comprehensive benefits.

The base salary range for this role is $135,000 - $145,000 per year, depending on a number of factors including the candidate’s working location.

We care for the people who make everything possible - our benefits include:

• Pre-tax and ROTH 401(k) options via Fidelity with up to a 4% company match

• Comprehensive benefit plans covering medical, dental, vision, life, and disability effective on your hire date. We cover 100% of your employee premiums and 85% of your eligible dependents

• Pre-tax flexible spending account options for health, dependent care and commuter expenses

• Flexible PTO in addition to 10 company holidays, and an end-of-year company shutdown

• Up to 26 weeks of parental leave

• Monthly cell phone/internet stipend

• Extra perks — IATAN travel membership, pet insurance, financial wellness tools, Calm app access, and more

We are committed to fostering a diverse, inclusive environment and to encourage these values in everyone on our team. We provide an environment of mutual respect where opportunities are available without regard to race, color, religion, sex, pregnancy (including childbirth, lactation and related medical conditions), national origin, age, physical and mental disability, marital status, sexual orientation, gender identity, gender expression, genetic information (including characteristics and testing), military and veteran status, and any other characteristic protected by applicable law. We believe that diversity and inclusion for people from all walks of life is key to our success as a company.