Senior Account Executive - SLED

Cprime brings business into a new light—illuminating possibilities that once seemed hidden. For more than two decades, we’ve partnered with 2,500+ organizations worldwide, including over 300 of the Fortune 500, to help leaders see complexity with new clarity and rewire it into intelligent flow. With 800+ experts across 30 countries, we shine a brighter path toward platform modernization, AI-first operating models, and enterprise transformation that scales with confidence. We help organizations adapt and grow by orchestrating systems, teams, and decisions into harmony. Guided by experience, energized by innovation, and backed by Goldman Sachs and Everstone Capital, Cprime is trusted globally to make transformation clearer, faster, and more human.

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The Senior Account Executive - SLED is responsible for growing ServiceNow implementation and managed services business across State, Local, and Education (SLED) customers, with a primary focus on the State of California.

This role is ideal for a seasoned public-sector sales professional who understands government procurement, long sales cycles, and complex enterprise deals—and who can position ServiceNow as a transformational platform for digital government.

You’ll own strategic accounts, lead large pursuits end-to-end, and work closely with ServiceNow and internal delivery teams to drive long-term growth.

What you will do::
•

Sales & Revenue Growth
• Own and grow a multi-million-dollar territory across California state agencies, counties, cities, and special districts
• Develop and execute account strategies aligned to agency priorities, funding models, and digital transformation goals
• Lead the full sales lifecycle: prospecting, qualification, opportunity development, RFP response, negotiation, contract award, and expansion
• Consistently meet or exceed bookings, revenue, and pipeline targets
Public Sector Procurement & Contracting
• Navigate State and Local Government procurement processes, including RFPs, RFQs, and compliance requirements
• Leverage state and cooperative contracting vehicles, including: California State contracts (e.g., CMAS, multiple-award and departmental contracts), NASPO ValuePoint, and Cooperative agreements such as OMNIA, Sourcewell, and GSA (where applicable)
• Partner with legal, contracts, and compliance teams to ensure accurate, timely submissions
• Guide customers on procurement strategy to accelerate purchasing while staying compliant
ServiceNow & Partner Collaboration
• Build trusted relationships with ServiceNow field sales, solution consultants, partner managers, and leadership
• Align pursuits to ServiceNow’s SLED and California go-to-market strategy
• Co-sell implementation and managed services alongside ServiceNow license sales
• Stay current on ServiceNow products, roadmap, and public-sector use cases
Customer & Executive Relationships
• Develop executive-level relationships with CIOs, CTOs, CISOs, CHROs, and agency leadership
• Act as a trusted advisor, translating agency challenges into ServiceNow-based solutions
• Drive long-term account growth through expansions, renewals, and managed services
• Ensure a smooth handoff to delivery while maintaining ongoing executive engagement
Strategic & Thought Leadership
• Serve as a subject matter expert in digital government and ServiceNow workflows
• Represent the company at government technology conferences and ServiceNow events
• Provide market insight on California and SLED trends, funding cycles, and competitive landscape
• Contribute to public-sector go-to-market strategy, offerings, and messaging

Qualifications and Skills::
• 10+ years of enterprise technology sales experience, including significant State and Local Government sales
• 5+ years selling ServiceNow implementation, consulting, or managed services (or similar enterprise platforms)
• Proven success closing large, complex, multi-year public-sector deals
• Hands-on experience with California State procurement environments
• Deep understanding of government contracting vehicles and cooperative purchasing models
• Strong knowledge of the ServiceNow platform (ITSM, ITOM, HRSD, CSM, SecOps, custom workflows, etc.)
• Ability to manage long, complex sales cycles with multiple stakeholders
• Excellent communication skills, including RFP leadership and executive presentations
• Strong financial and deal-structuring acumen
• Established relationships within California State or Local Government preferred
• Existing ServiceNow field and partner relationships highly desirable
• Strong network across the SLED technology ecosystem

Preferred Qualifications::
• Experience working for a ServiceNow Elite or Premier Partner
• Background in selling enterprise SaaS, digital workflow, or IT modernization solutions into the government
• Familiarity with California budget cycles, funding mechanisms, and legislative drivers
• Bachelor’s degree or equivalent experience (MBA or MPA a plus)

What We Believe In
At Cprime we believe in facilitating social justice action internally, in industry, and within our communities. We believe part of our mission is to expand the minds, hearts, and opportunities of our Cprime teammates and within the broader community to include those who have been historically marginalized.

Equal Employment Opportunity Statement
Cprime is an equal opportunity employer that is committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by federal, state, or local laws.