Security Systems Manager

Te Whiwhinga mahi | The opportunity

We are seeking an experienced Security Systems Manager to drive and deliver strategic, future‑focused security systems and processes that support a safe, secure and sustainable campus environment for our people.

Reporting into Property Services, you will lead the Access Control team and Operations Centre, ensuring service excellence, responsive incident management and system resilience, while actively reviewing, improving and embedding strategic change to drive the continuous improvement of security services across the University.

Your key responsibilities will include:

• Leading and developing security systems, access control and operations centre teams to deliver high‑quality, reliable services
• Maintaining a safe and secure campus environment, minimising risk to people, property and University assets
• Developing, implementing and maintaining security policies, procedures and response plans, with a strong focus on reviewing existing practices, identifying opportunities for improvement, and implementing more effective processes and ways of working using sound change management principles
• Managing and maintaining security platforms, including access control, CCTV and incident management systems, ensuring compliance and operational readiness
• Leading and coordinating responses to critical and emergency incidents, working closely with Police, Fire and Emergency Services, and participating in an after‑hours leadership roster
• Supporting the management of contractors, supporting investigations and post‑incident reviews, and driving continuous improvement across security services

This is a permanent, full‑time position (37.5 hours per week). The salary range for this role is $110,000 – $120,000, negotiable depending on skills and experience.

A full description of your duties and responsibilities can be found in the position description linked HERE.

He kōrero mōu | About you

You are a values driven leader, who can positively influence and drive a culture of excellence in a team.  You are also an effective change leader who owns and drives initiatives. You are an experienced security professional who is confident in managing complex security systems and operations within a large, multi‑site or institutional environment. You are able to link security operations to risk management, understanding your role and mission in a strategic framework. You bring strong operational judgement, a calm and decisive approach to incident response, and the ability to balance immediate service delivery with longer‑term strategic system resilience and improvement.

You have a solid understanding of health and safety and security‑related regulatory frameworks, with experience across access control, CCTV, incident management and/or operations centre platforms. Highly organised and analytical, you are able to interpret data, identify risks and trends, and translate insights into practical, well‑reasoned solutions. You work in close partnership with your team and key stakeholders to implement change, embed improved ways of working, and enhance operational efficiency and service outcomes.

You build effective relationships with internal stakeholders and external agencies such as Police and Fire and Emergency NZ and are recognised for your ability to prioritise competing demands, lead teams through complexity and change, and deliver safe, reliable and compliant security services aligned with organisational values.

E rapua ana mātou | We are seeking

• A relevant technical or systems‑focused tertiary qualification or equivalent NZQA unit standards
• Proven experience leading, coaching and developing staff and contractors, alongside developing, implementing and maintaining security policies, procedures and operating frameworks
• The capability to lead improvement projects, implement changed ways of working, and apply sound change management principles to achieve sustainable outcomes
• Demonstrable experience managing enterprise‑scale security control systems within a large, complex or institutional environment
• Strong knowledge of health and safety legislation, Worksafe practices and regulatory requirements in a security environment
• Demonstrated ability to maintain databases, analyse and interpret data, and produce accurate reports
• Current Certificates of Approval (COA) under the Private Security Personnel and Private Investigators Act is desirable
• Co‑ordinated Incident Management System (CIMS) certification to Level 4 is desirable

Mō tō mātou rōpū | About the team

Our significant property portfolio represents a vibrant, valuable and complex network of physical spaces that enable learning and teaching, research and innovation, and support the student experience as well as our partnerships and engagement.

Security Services forms a vital part of the Property Services team and plays a key role in providing a safe and secure environment for the University community, minimising the risk of harm to staff, students and visitors, and protecting University property.

Ngā āhuatanga kei a mātou | What we offer

Waipapa Taumata Rau | The University of Auckland is New Zealand’s leading university. We employ more than 6,000 academic and professional staff to support over 47,000 students making us one of NZ’s largest employers.

We cultivate an environment that supports your growth and rewards excellence with a range of staff benefits, including:

• Competitive salary and five weeks of annual leave
• Superannuation/KiwiSaver matching up to 6.75%
• Flexible working arrangements, including working from home and adaptive hours
• Leading and inclusive parental leave options
• Career development programmes and discounted on-site amenities

Me pēhea te tuku tono | How to apply

Please submit your application online by the closing date of Sunday, 10 May 2026.

Your application should include:

• A brief cover letter, outlining your interest in the role and how your skills and experience align
• Your updated CV

Please note that we do not accept email applications.

For a confidential discussion, please contact Neil Gardner, Senior Recruitment Consultant at [email protected]

Equity

The University is committed to meeting its obligations under the Treaty of Waitangi and achieving equity outcomes for staff and students in a safe, inclusive, and equitable environment.  For further information on services for Māori, Pacific, women, LGBTQIATakatāpuiMVPFAFF+, people with disabilities, parenting support, flexible work and other personal circumstances go to www.equity.auckland.ac.nz