Security Operations Engineer

Working At Bitso

We are a diverse team that takes pride in understanding the perspectives of others. We fully embrace working remotely and we are eager to act, improve and accelerate progress inside and outside of our organization.

To drive revolutionary changes in society and make crypto useful, we delight our customers with world-class products, deep care, and intentional empathy.

Your Purpose

The Security Engineer is responsible for executing, optimizing, and maintaining the following core functions within the organization:

• Continuous Monitoring

• Threat Intelligence

• Cyber Incident Management

• Vulnerability Management

• Data Loss Prevention (DLP)

This is a highly technical, execution-focused role. The Security Engineer is expected to actively drive the detection and remediation of threats, design and implement security automation, and ensure our security tools are tuned to filter out noise and catch real signals. You will work to foster technical excellence and operational resilience.

Reports To

Security Operations Lead

Who You Are

• Experience: 3-5 years of technical experience working within a SOC, CSIRT, CERT, or similar operational security environment.

• Ops Mindset: You possess a strong sense of urgency and ownership over alerts. You are willing to participate in a scheduled on-call rotation to effectively address and mitigate critical security incidents outside of business hours.

• Technical Proficiency:

• Hands-on experience investigating threats using EDRs.

• Proven ability to write queries and tune rules in SIEM or similar data platforms.

• Experience managing Endpoint Security policies and configurations.

• Experience administering Secure Email Gateways (phishing analysis, DMARC/SPF/DKIM).

• Experience implementing and tuning Data Loss Prevention rules.

• Threat Intelligence: Solid understanding of the threat landscape and experience consuming/applying Threat Intel feeds.

• Cloud Native: Experience working within cloud environments, preferably AWS.

• Automation & AI: Experience leveraging AI/ML tools and workflows to identify automation opportunities, design AI-driven solutions, and measure their impact on operational efficiency.

• Bilingual Communication: Required full professional fluency in English and Spanish. You must be able to adapt your communication style when delivering complex technical details to engineering teams or non-technical business partners.

• Certifications: GCIH (Incident Handler), or similar certifications are a plus.

What You Will Do

• Serve as the primary technical investigator for complex security alerts.

• Execute the investigation, containment, and remediation of high-severity threats.

• Participate in the on-call rotation to ensure coverage for critical alerts.

• Perform technical evaluations and Proof of Concepts (POCs) for new security solutions (EDR, DLP, etc.), helping move them from idea to production.

• Develop and integrate new detection use cases for business applications, ensuring we are logging the right data, not just more data.

• Identify cost reduction opportunities and tool licensing.

• Consume threat intelligence feeds and proactively hunt for Indicators of Compromise (IOCs) in our environment.

• Collaborate with engineering teams to prioritize, verify, and drive the remediation of identified vulnerabilities.

Research in Diversity, Equity, and Inclusion suggests that individuals may hesitate to apply for jobs if they do not meet all the listed criteria. At Bitso, we value diversity and your unique strengths could be just what we're looking for. If this role excites you but you don't match every point in the description, we still want to hear from you.

#LI-Remote

Who We Are

With over 9 million users, Bitso is the leading cryptocurrency platform in Latin America. We are developing the cryptocurrency ecosystem in the region and enabling financial inclusion. We believe crypto is the future of finance, and we’re committed to making it useful by providing equal access to safe and intuitive financial products.

When we hire people for our team, we specifically test for the following traits in addition to our cultural values:

•
Mission-Driven: We seek individuals who are passionate about crypto and Bitso’s mission and resilient in facing industry challenges

•
High Sense of Urgency: We prioritize candidates who demonstrate a high sense of urgency and responsibility.

•
Exceptional Hard Skills: We seek individuals who possess exceptional skills in their respective fields, with no room for mediocrity.

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Self-Management: We look for individuals who can independently manage their work, career, and professional development.

Compensation & Benefits

At Bitso, you are taking the front seat on the edge of crypto innovation, creating the next generation of crypto-powered products.

So for those willing to commit, adapt and pioneer the most important change of the century we offer:

• Me Time program, including unlimited paid time off.

• Remote-first work environment.

• Employee Stock Option program.

• Zero trading fees through our Bitso Alpha app.

• Extended Family Leave Policy: all birthing parents, non-birthing parents and adopting parents are eligible for a 4-months leave.

• Premium health, dental and life insurances in Mexico, Gibraltar, Colombia, USA, Brazil and Argentina.

Want to leave an undoubtedly legacy with us? Fasten your seatbelt and join this spaceship, where you will find exponential growth and the opportunity to thrive!

• These are the applicable requisites, although equivalent competencies in any of the above will also be considered.

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