Security Guard - Toronto

INTRODUCTION:

Commissionaires Great Lakes (CGL) is a private, not-for-profit organization founded in 1925 on a mandate that prioritizes providing meaningful employment for veterans and others committed to the well being of Canadians primarily in security guard and related services. Spanning Central and Southwestern Ontario, our services are customized to respond to the dynamic and evolving security needs of both private and public sector clients. These include uniformed guard, mobile response and support services, by-law enforcement and identification services. 

We are currently seeking a Commissionaire to join our growing team.

This posting is for an existing vacancy.

Your commitment to serving the needs of our clients and employees will encourage client and employee loyalty and enhance our organization’s success.

WHAT OUR EXCEPTIONAL COMMISSIONAIRES ARE RESPONSIBLE FOR:

Identifies and clarifies residents’ needs and desires, answers questions, gives directions and instructions

Ability to remain calm under pressure and act quickly.

Manages and screens messages

Schedules access for authorized vendors to provide services within units

Maintains guest privacy and organization reputation by keeping information confidential

Updates job knowledge by participating in educational opportunities, maintaining to personal networks

Enhances department and organizational reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments

Ensures all safety and access control procedures and maintains a safe work environment.

Provide protection to the clients, residents and property of the buildings we are contracted to provide services. Provide assistance/ support by answering customer inquiries and direct as required.

Observe floors and stairways ensuring that they are clear of debris, obstructions and fire hazards and that access doors to sensitive/priority areas are locked. Be alert to deficiencies in the physical building which could cause injury or loss of client’s assets.

Enforce client’s rules, regulations, Municipal, Ontario and Canadian Laws and assist Police and Medical Staff when required.

Provide exceptional Customer Service to Clients, Customers, Contractors and Visitors to client’s property.

Perform routine property patrols of all levels of building, parking areas and perimeter and respond to and Emergencies and Fire Alarms.

Follow up with daily documentation, daily occurrence log, incident reports and front desk software as required.

Follow all On-site Procedures: Employee Handbook Policies and Procedures, Training Checklist, Standing Orders or Standard Operation Procedures, Client Policies and FirstService Residential Policies

Other duties as assigned by the Client, or the Regional Manager

WE ARE EXCITED FOR YOU TO OFFER US:

Ontario Secondary School Diploma

*MUST* Valid Ontario Security Guard License

*MUST* Valid First Aid and CPR certificate

The Vulnerable Sector Check must be completed and submitted prior to the start date.

Must be able to lift up-to 25-50 lbs

The ability to stand/walk  for long periods of time and complete frequent patrols

The ability to work alone while maintaining a high level of service to the client is essential

WHAT THE JOB OFFERS YOU:

Job Type: Full-Time 

Hourly Rate of Pay: $18.95

Hours of work: 0700pm-0700am (continental shifts)

Location: 2 O'Connor Drive, Toronto

WHAT WE OFFER YOU:

Medical and Dental

Employee assistance program

Family Assistance program

Coaching and counselling support

WHAT WE EXPECT FROM OUR COMMSSIONAIRES:

As a front-line representative of our company and client’s site you must be highly reliable, work well under pressure, able to work with minimal supervision, have the ability to multitask and be a professional who takes pride in your dress, deportment and performance at all times.

We would like to thank all those who apply, however only those selected for an interview will be contacted.

Commissionaires Great Lakes (CGL) is fully committed to abiding by all equal opportunity employment standards. Our employment policies strictly prohibit all forms of discrimination on any of the grounds in relevant laws. All our employment practices are solely based on individual merit and our organization's needs at the time.