Security Customer Assurance Specialist

Datavant is the data collaboration platform trusted for healthcare. Guided by our mission to make the world’s health data secure, accessible and actionable, we provide critical data solutions for organizations across the healthcare ecosystem - including providers, health plans, researchers, and life sciences companies. From fulfilling a single patient’s request for their medical records to powering the AI revolution in healthcare, Datavanters are building the future of how data is connected and used to improve health.

By joining Datavant today, you’re stepping onto a driven and highly collaborative team that is passionate about creating transformative change in healthcare.

What We’re Looking For

Working within the larger Information Security Governance, Risk, and Compliance (GRC) organization, you will join our Customer Security Assurance program. In this role you will be the voice of security with our customers and be responsible for building the long term plan that builds the trust needed to accomplish Datavant’s vision of connecting the world's healthcare data. If you appreciate that security is not just a cost-center, but a competitive advantage, this role will enable you to lead us building trust and growing our business by leveraging our strong security program. We will be the best in industry at security, and you will help us bring this to life!

What You Will Do

• Coordinate and manage responses to customer enquiries, including contributing to Request for Proposals (RFP), responding to customer security enquiries, diligence assessments, customer audits, etc.

• Perform technical assessments and documentation around key controls and security processes, including working knowledge of key controls across a number of industry best practices

• Liaise with customers, articulating control implementation, and describing considerations for applying security and compliance concepts to a technical environment. Simplify security compliance requirements into clear technical control specifications and policies.

• Field and address requests for team support in collaboration with internal and external stakeholders.

• Communicate effectively and regularly with internal teams and customers

• Continuously build and refine knowledge base information, whitepapers, frequently asked questions, control narratives, etc. and contribute to ongoing development and improvement.

• Understand the impact of security in our go-to-market pipeline, report on trends and help us improve how we invest in security.

• Stay apprised on industry standards and regulations for security and compliance

What You Need to Succeed

• 4+ years experience in security, audits, customer assurance, control assessments, or risk assessments based on security and privacy frameworks, such as SOC 2, ISO 27001, HIPAA, PCI, HITRUST, NIST 800-53, FedRAMP, etc.

• Experience in performing technical assessments and documentation around key controls and security processes, as well as auditing IT processes, including working knowledge of key controls across a number of industry best practices

• Excellent analytical, problem-solving, and project management skills

• Strong communication and interpersonal skills, with the ability to work effectively with cross-functional teams, stakeholders, and customers

• Detail-oriented and able to handle multiple priorities in a fast-paced environment

• Ability to operate effectively in ambiguity

What Helps You Stand Out

• One or more industry-recognized security, cloud, or audit professional certifications (e.g., CISA, CISM, CISSP, CCSP, etc.)

• IT security and audit experience in the healthcare industry

• Knowledge of, or experience working with, cloud-services environment (e.g. AWS) and cloud security controls

• Experience with Security Platforms or Portals (e.g. TrustCloud) a plus.

We are committed to building a diverse team of Datavanters who are all responsible for stewarding a high-performance culture in which all Datavanters belong and thrive. We are proud to be an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status.

At Datavant our total rewards strategy powers a high-growth, high-performance, health technology company that rewards our employees for transforming health care through creating industry-defining data logistics products and services.

The range posted is for a given job title, which can include multiple levels. Individual rates for the same job title may differ based on their level, responsibilities, skills, and experience for a specific job.

The estimated total cash compensation range for this role is:
$112,000—$140,000 USD

To ensure the safety of patients and staff, many of our clients require post-offer health screenings and proof and/or completion of various vaccinations such as the flu shot, Tdap, COVID-19, etc. Any requests to be exempted from these requirements will be reviewed by Datavant Human Resources and determined on a case-by-case basis. Depending on the state in which you will be working, exemptions may be available on the basis of disability, medical contraindications to the vaccine or any of its components, pregnancy or pregnancy-related medical conditions, and/or religion.

This job is not eligible for employment sponsorship.

Datavant is committed to a work environment free from job discrimination. We are proud to be an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status. To learn more about our commitment, please review our EEO Commitment Statement here. Know Your Rights, explore the resources available through the EEOC for more information regarding your legal rights and protections. In addition, Datavant does not and will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay.

At the end of this application, you will find a set of voluntary demographic questions. If you choose to respond, your answers will be anonymous and will help us identify areas for improvement in our recruitment process. (We can only see aggregate responses, not individual ones. In fact, we aren’t even able to see whether you’ve responded.) Responding is entirely optional and will not affect your application or hiring process in any way.

Datavant is committed to working with and providing reasonable accommodations to individuals with physical and mental disabilities. If you need an accommodation while seeking employment, please request it here, by selecting the ‘Interview Accommodation Request’ category. You will need your requisition ID when submitting your request, you can find instructions for locating it here. Requests for reasonable accommodations will be reviewed on a case-by-case basis.

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