Security Administrator

Fairness feels good

Make a real impact at AFCA. Where fairness drives every decision. Help us deliver world-class, independent complaints resolution for Australians. As a not-for-profit and progressive financial ombudsman, we’re championing positive change. Achieving our purpose takes progressive thinking, accountability and resilience. At AFCA, our inclusive leadership values every voice. We offer our people flexible work options, thoughtful benefits and opportunities to deepen expertise. Flourish in a diverse, caring culture. Feel the difference of belonging to an organisation intentionally designed to put people first.

As a Security Administrator within AFCA’s Information Services team, you will be responsible for overseeing security practices across AFCA’s Cloud and On-Prem environments. This role combines hands-on technical work with governance of security best practices for new and existing systems. You’ll work closely with the Senior Security Manager while operating with autonomy to achieve key security objectives.

This is a 24-month contract. 

Key responsibilities

• Deploy, configure, and document security systems, including Microsoft/Azure (Defender, Servers, AD/Entra ID, Email), Palo Alto (Firewalls, Prisma Access), Cloudflare, CrowdStrike, ExtraHop, and Airlock Digital.
• Assist in developing and continuously improving AFCA’s security controls.
• Provide governance over security control effectiveness and system configurations, including data collection for metrics and reporting.
• Oversee and review access privilege allocations to ensure compliance with role-based access and least privilege principles.
• Monitor and respond to security alerts and support incident response investigations.
• Contribute to projects and provide support to project management functions as required.

• Significant experience with administering Palo Alto Networks firewalls (either cloud based or on-prem, ideally both) using products such as Strata Cloud Manager, Panorama or Prisma.
• Experience with administering both Windows and Linux servers.
• Strong communication skills and the ability to manage many competing priorities and stakeholder expectations.
• Strong analytical, critical thinking, and problem-solving skills.
• Vulnerability management experience, ideally with Tenable (Desirable)

• Web application testing experience with tools such as Burp Suite (Desirable)

• WAF administration experience, ideally with Cloudflare (Desirable)

Additional Information:

• BOSS Best Places to Work 2024 –credited for its culture, engagement and flexible working arrangements. 
• Most Inclusive Workplace 2024 – Australian HR Institute (AHRI) Awards. 
• Employer of Choice Public Sector and NFP – Australian HR Awards 2023 
• Bronze AWEI Accreditation 2024 – Recognised for LGBTQ+ workplace inclusion. 
• Accredited Family Friendly Workplace – Supporting work-life balance and inclusivity. 
• Hybrid working – Flexible arrangements with state-of-the-art offices designed for collaboration and wellbeing. 
• Inclusive leave options – Flexible public holidays, 20 weeks paid parental leave, gender affirmation leave, women’s health leave, and paid time off over Christmas. 
• Financial benefits – Not-for-profit salary packaging to boost take-home pay. 
• Locations – A team of over 1,200 dedicated professionals based in modern Melbourne and Sydney CBD offices. 

If you’re passionate about fairness and believe your skills align with this role, we encourage you to apply—even if you don’t meet every single criterion. 

We welcome applications from people of all backgrounds, cultures, abilities, sexual orientations, and gender identities. If you require any accessibility support during the recruitment process, please reach out to our team at [email protected]. 

AFCA is a 2025 Circle Back Initiative Employer - we are committed to responding to every applicant.