Seasonal Business Tax Customer Service Representatives

PartneredStaffing-KellyServices

Wichita, KS, United States contract

Posted: November 4, 2014

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Quick Summary

Assist customers with tax-related questions via phone calls, troubleshoot software issues, and perform product testing and special projects.

Required Skills

Customer Service Technical Support Troubleshooting Accounting Tax Preparation Communication

Job Description

Kelly Services

Current Needs: Currently seeking a Seasonal Business Tax Customer Service Representative in Wichita, KS. This is a contract position.

Position Description:

Assist customers, via inbound phone calls, who have purchased the client's tax and accounting software.

You will help to answer software related questions and perform troubleshooting to resolve the customer’s business tax related questions.

Duties will also consist of assisting the full-time staff with various product testing, activities, and special projects that will periodically arise throughout the tax season.

Job Requirements:

High School diploma / GED

Some college level coursework in business, accounting, or computer sciences or tax preparation training is preferred but not required

Previous Customer Service Experience within a call center environment handling both inbound calls and/or providing technical support or troubleshooting is preferred

Accounting, bookkeeping, or tax preparation experience preferred

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