Search & Discovery Manager (E-Commerce) (m/w/d)

Confidential

Bonn, Nordrhein-Westfalen, Deutschland permanent

Posted: February 18, 2026

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Quick Summary

Digital Customer Journey Experience Manager for E-commerce business, responsible for developing and optimizing the customer journey across multiple channels.

Required Skills

E-commerce Search Optimization Data Analysis Conversion Rate Optimization User Behavior Analysis Analytics Tools Technical Understanding Project Management Communication Skills

Job Description

Du möchtest digitale Customer Journeys aktiv gestalten, datenbasiert optimieren und echte Business-Wirkung erzeugen? Dann bist du bei benuta genau richtig! Seit 2008 begeistern wir Millionen von Menschen mit unseren hochwertigen Teppichen und Wohnaccessoires. Werde Teil unseres engagierten Teams in Bonn und optimiere mit uns das Einkaufserlebnis unserer Kund*innen durch datengetriebene Entscheidungen und pragmatisches Handeln.

Deine Rolle bei uns:

Search & Discovery Manager (E-Commerce) (m/w/d)

Du verantwortest die kontinuierliche Weiterentwicklung zentraler Onsite-Funktionen unseres E-Commerce-Shops – mit besonderem Fokus auf Suche, Navigation, Produktpräsentation und die Steigerung der Conversion.

Deine Aufgaben:

• Du entwickelst unsere Onsite-Suche und Discovery-Funktionen strategisch weiter und optimierst relevante KPIs wie Conversion Rate, CTR, AOV und Revenue per Session.

• Du analysierst Nutzerverhalten, Suchanfragen und Performance-Daten und leitest konkrete Optimierungsmaßnahmen ab.

• Du planst, priorisierst und steuerst Tests (A/B-Tests, Regeloptimierungen, Merchandising-Maßnahmen) und bewertest deren Impact.

• Du arbeitest eng mit UX, BI, Marketing und Entwicklung zusammen, um Optimierungen effizient umzusetzen.

• Du stellst sicher, dass Suche und Produktfindung nahtlos in die gesamte Customer Journey integriert sind.

• Du identifizierst Potenziale zur Automatisierung und Personalisierung entlang der Customer Journey.

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