Seafreight Operations Manager (m/f/d)

JOIN OUR TEAM:
As a Seafreight Operations Manager at Westwing, you will be responsible for driving operational excellence and cost-efficient ocean freight flows across our international supply chain network. We are looking for a hands-on logistics professional with a strong operational and commercial mindset, who will take ownership of end-to-end seafreight execution and help shape scalable freight processes for our growing global sourcing footprint. This position is unlimited and located in Robakowo.

WHAT YOU'LL DO:
• Own and manage end-to-end seafreight operations from booking to arrival across key sourcing regions, including India and Asia
• Coordinate and manage daily collaboration with shippers, freight forwarders, carriers, shipping lines, and consolidation partners to ensure reliable shipment execution and proactive issue resolution
• Monitor shipment visibility, operational KPIs, and partner performance while driving contract compliance, service quality, and continuous improvement initiatives
• Analyse and steer freight costs, including contract rates, spot market opportunities, capacity developments, and freight market trends to support cost-efficient transport decisions
• Improve shipper and logistics partner performance in areas such as booking discipline, cargo readiness, documentation quality, container utilisation, and handover accuracy
• Support the design and optimisation of consolidation hub models to improve scalability, lead times, reliability, and cost efficiency
• Collaborate closely with Planning, Buying, Warehousing, Customs, Procurement, Finance, and external partners to ensure smooth end-to-end supply chain flows
• Support freight tenders, benchmarking exercises, and commercial negotiations through operational insights, freight cost analysis, and market intelligence
• Identify operational and commercial risks early and implement corrective actions to protect product availability and customer satisfaction
• Develop and maintain SOPs, reporting routines, and scalable processes across international freight operations

YOU COME WITH:
• 3+ years of experience in seafreight, ocean freight, freight forwarding, import logistics, carrier management, or international supply chain operations
• Bachelor’s degree in Supply Chain, Logistics, Operations, Business Administration, or a related field
• Solid understanding of ocean freight processes, including bookings, shipping documentation, Incoterms, customs interfaces, container planning, and carrier operations
• Experience managing freight forwarders, carriers, logistics partners, and freight rate structures, including contract and spot market rates
• Strong analytical mindset with proficiency in Excel; experience with ERP systems, transport management tools, or market intelligence platforms is a plus
• Strong affinity for operational data, KPIs, and freight cost analysis, with the ability to translate insights into actions and process improvements
• Hands-on, structured, and proactive working style with strong ownership and follow-through
• Ability to manage multiple priorities and stakeholders in a fast-paced international environment
• Strong communication and stakeholder management skills with confidence in challenging external partners on performance and service quality
• Fluency in English, German is a plus

WHY WESTWING:
If you are looking for a place where ambition meets creativity, where ideas turn into impact fast, and where people are trusted to grow - you have found it.At Westwing, we’re building the Superbrand in Design with a team that’s shaping the future of beautiful home & living.Here is what you can look forward to:• A high-performance culture built on trust, feedback and collaboration
• An inspiring, international environment that empowers you to think big, take ownership, and grow beyond your comfort zone
• 20 to 28 days of paid holiday to rest, recharge, and come back ready to create
• Exclusive discounts - 40% off Westwing Collection, 20% off third-party brands (each on non-reduced items), 10% Family & Friends discount, plus special-occasion vouchers
• Wellbeing support through mental health resources, sports memberships, and preventive care
• Team rituals that celebrate results and togetherness - from Summer & Winter Parties to Oktoberfest
• Subsidised daily lunches (you choose what you want!)

ABOUT US:
Westwing, Europe’s #1 in Beautiful Living e-commerce, is present in 20+ European countries and achieved a GMV (Gross Merchandise Volume) of EUR 507 million in 2025. As Europe’s premium one-stop destination for Design Lovers, it offers a unique brand experience with a carefully curated assortment of the Westwing Collection and 3rd party design brands. The integrated platform combines Shop, Daily Specials, Stores, the B2B Service (Westwing Business) and the Westwing Design Service. Westwing’s team works together on its shared purpose to “Excite people to create homes that unlock the full beauty of life”. Founded in 2011, Westwing is headquartered in Munich and went public on the Frankfurt Stock Exchange in October 2018.Our team is a diverse group of professionals aiming for high performance, working together at a fast pace in an inspiring, international and informal environment that enables you to grow your career while working with a brand and products our customers love. We’re made up of passionate people who are creative enough to disrupt the status quo, brave enough to fail and smart enough to win. So come, be part of the “wow, you work at Westwing?” crowd.Diversity is deeply rooted in our culture. Our mission doesn’t stop to inspire only your design choices, it continues to embrace an inclusive lifestyle filled with respect to everyone’s uniqueness, cultural differences and equal opportunity.

Department:
Operations & Logistics