SDM

IT

Role: SDM

Location: Milwaukee, WI

Duration: Fulltime

BGV will be done for the selected candidates.

Job Description :

Mandatory/Nice to have skills: Client relationship skills, Infrastructure delivery management.

1) Infrastructure background

2) Comput exp

3) Operations/People management

4) Offshore/onsite management

To drive the portfolio of projects and clients in a defined geography| domain or technology area through optimum mix of resource within the given cost and margin and provide customer satisfaction that complies with the quality and delivery parameters

(1.) To plan for Program and Delivery Management and ensure that the agreed deliverables in terms of time| cost and quality are met

(2.) To ensure business results including assistance in Project acquisition from Bid defense and Contract/Proposal review perspective

(3.) To ensure customer engagement / satisfaction and reference ability

(4.) To liaise with HR for recruitment / resourcing and guide and develop the team for better performance and retention

(5.) To anchor process improvement/compliance and other organizational initiatives

(6) To ensure customer engagement / satisfaction and reference ability

(7) To plan for Program and Delivery Management and ensure that the agreed deliverables in terms of margin are met.

(8) To anchor process improvement/compliance (human error reporting) and other organizational initiatives (automation , Lean IT implementation)

(9) To guide, manage, develop, engage the team thereby ensuring employee retention (5.) To ensure upskill/ creation of resources through internal academies/ trainings and growth rotation.

Exp : 12-15 years

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