Scrum Master

At 3Pillar Global, we're on a mission to craft breakthrough software products that power digital businesses.

We're in search of an experienced Certified Scrum Master to lead multiple high-performing product development teams.

Your leadership will be instrumental in propelling our clients to success through robust governance, exceptional product delivery, and by fostering a culture of product development excellence.

As a beacon of innovation and leadership at 3Pillar, the Scrum Master Manager plays a pivotal role in orchestrating client delight.

This is achieved through a relentless focus on achieving client business outcomes, facilitated by leading globally distributed teams in delivering products that transform businesses.

Responsibilities:
Title: Scrum Master

Hybrid role: 3 days onsite at Stamford, CT.

Duration: 6 Months Contract

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Strategic Client Engagement:

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Communicate plans, priorities, and status to the client, team members, and internal/external stakeholders as appropriate.

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Measure and improve business and customer value delivered; define KPIs, monitor progress, and report on milestones and deliverables.

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Maintain strong awareness of industry trends (AI, accessibility, usability, emerging technologies) to keep solutions competitive and forward-looking.

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You'll serve as a trusted advisor to our clients, understanding their needs deeply and aligning our efforts to their business outcomes.

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Global Project Leadership:

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Your expertise will guide the most complex engagements, integrating multiple work streams and practice areas to deliver cohesive and impactful solutions.

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Define product vision, mission, goals, values, and customer segments as the subject matter expert.

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Drive prioritization decisions and trade-offs aligned with product goals and business impact.

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Lead cross-functional squad structures (product, engineering, QA) aligned to strategic initiatives like AI.

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Managerial Leadership:

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Provide leadership oversight across squads and initiatives, ensuring alignment and collaboration.

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Potentially cover responsibilities of an existing Product Manager during extended leaves.

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Support team growth and organizational scaling through structured leadership and guidance..

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Agile Excellence:

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Ensure proper account governance and risk management strategies are in place and effectively executed.

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Stand up new squad structures for key initiatives (e.g., AI integration, agile transformation, internal tooling).

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Redefine usage of Jira and optimize sprint ceremonies to support scaling teams and complexity.

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Promote agile best practices, coaching, and continuous improvement across squads.

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Delivery and Execution:

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Build and enhance reporting layers (sprint burndown, individual performance, initiative tracking).

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Ensure effective execution of initiatives through structured planning and tracking.

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Support implementation of AI initiatives (focused on internal tooling and processes, not just feature integration).

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Enable smooth functioning of cross-functional squads working on key initiatives.

Requirements:
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Full-cycle product development expertise - A proven track record of success in leading global projects and navigating complex client accounts, with at least 7 years of relevant leadership experience in product development.

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Leadership experience, with an exceptional ability to lead high-performing teams, manage other managers, and influence cross-functional collaboration. Executive-level communication skills are essential for engaging with technical and business stakeholders.

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Technical Expertise: Demonstrated strength in Agile software development methodologies, managing actionable backlogs, and leading technical strategy for engagements. Your background will include significant experience in delivering digital products from conception to launch.

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Strategic Vision: Ability to absorb complex information and communicate effectively to both technical and non-technical audiences. You'll have a strong understanding of the external business environment and its impact on strategy and operations.

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Education: Bachelor’s degree or higher in a related field. Relevant professional certifications and a record of continuous learning in product development and agile practices are highly desirable.

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Executive level written and verbal english communication skills. Demonstrated success communicating with, influencing, and setting expectations with technical and business stakeholders

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Extensive consulting experience, preferably in a professional services firm or in an internal consultancy to executive stakeholders