Scrum Master - Sales Enablement (Open to hiring at the Senior Scrum Master level)

Why Wellmark: We are a mutual insurance company owned by our policy holders across Iowa and South Dakota, and we’ve built our reputation on over 80 years’ worth of trust. We are not motivated by profits. We are motivated by the well-being of our friends, family, and neighbors–our members. If you’re passionate about joining an organization working hard to put its members first, to provide best-in-class service, and one that is committed to sustainability and innovation, consider applying today! 

Why Wellmark Technology? Wellmark is building innovative, modern solutions using cutting edge technology. We are driving organizational transformation and business strategy by empowering our technology team to innovate new and elegant solutions to enhance the customer experience. Together, we are leaning into the future, owning the outcome, and driving organizational change to transform how we work. 

We are seeking a Scrum Master to support our Sales Enablement, Sell & Renew product teams within our portfolio of products. In this role, you will enable high-performing Agile teams that deliver capabilities supporting sales effectiveness, renewal experiences, and go‑to‑market outcomes. 

As a servant leader and coach, you will help teams improve flow, remove impediments, and apply Agile practices that drive predictability, transparency, and continuous improvement. You will partner closely with Product Owners, Product Managers, business stakeholders, and other Scrum Masters to ensure work is aligned to business priorities and delivers meaningful value to sales and renewal operations. 

This role is ideal for someone who thrives at the intersection of Agile delivery and business-facing teams, and who enjoys helping teams mature while supporting fast-moving, customer‑centric initiatives. 

Preferred: 

• Bachelor's degree. 
• Certified Scrum Master (CSM) or Professional Scrum Master (PSM). 
• Possess or is willing to pursue other certifications in Scrum, Project Management, or other related certifications. Six Sigma Green Belt. 
• Servant Leadership Training. 

Required: 

• Bachelor's degree or direct and applicable work experience. 
• Minimum 2 years of experience to include a combination of experience partnering with a Senior or Lead Scrum Master and performing duties through that partnership OR formal Scrum Master experience.  
• Knowledge of Agile, which includes developing experience with estimating, developing iteration plans as well as PI plans for the team, support and facilitate agile activities and meetings/stand-ups, conducting iteration reviews and demos as well as retrospective meetings, supporting the team through change with effective communication, influence, and a proactive approach, supporting teams through to successful delivery. 
• Exposure to agile business analysis, including documentation of user stories and test requirements, process documentation. Experience working with Agile tools and/or project management software (i.e., Azure Dev Ops, etc.). Technical aptitude to learn new software quickly. 
• Agile/lean mindset of adding value and eliminating waste. 
• Ability to work well in a team environment and be capable of building and maintaining positive relationships with other staff, departments, and customers. 
• Ability to adapt and be flexible to change. 
• Ability to identify approaches, risks, mitigation strategies to meet requirements. 
• Consulting skills required with excellent communication, collaboration, and interpersonal skills. Proficient Microsoft Excel, Visio, PowerPoint, Project skills, SharePoint. 

Senior Level Requirements:  

• 4 years of formal Scrum Master experience including:  
• Experience with estimating. 
• Developing sprint planning and plan iterations. Leading scrum activities and meetings/stand-ups. 
• Conducting sprint reviews and demos as well as retrospective meetings. 
• Leading the team through change with effective communication, influence, and a proactive approach. Leading teams through to successful delivery. 
• Experience with agile business analysis, including documentation of user stories and test requirements, process documentation. Experience working with Agile tools and/or project management software (i.e., Azure Dev Ops, etc.). 
• Agile/lean mindset of adding value and eliminating waste. 

a. Assist with all agile events including iteration planning, daily sync, iteration review and iteration retrospective. Lead these events along with PI planning for the agile team in partnership with the Sr Scrum Master or Lead Scrum Master. 

b. Responsible for helping to ensure scrum is understood, and the team adheres to scrum theory, practice, and guidelines as stated in the Wellmark standards and practices. Provide support to the Product Owner in product backlog management. 

c. Ensure everyone has a voice, inviting participation from all. Seek to understand the root causes of issues and tackle them, rather than just the symptoms. Initiate open and honest coaching conversations at all levels and move easily between big picture thinking and managing relevant detail. 

d. Responsible for getting teams to a high performing level under the guidance of a Sr Scrum Master or Lead Scrum Master by recognizing areas of strength and improvement and employing appropriate coaching/development techniques. Work with team to resolve team impediments. Work with other teams, stakeholders, and other Scrum Masters to grow within the role. Keep track of relevant metrics to provide visibility into team performance. 

e. Participate in and promote the advancement and improvement of agile practices within the organization. 

f. Work with the Product Manager, Product Owner, and other stakeholders to provide feedback and escalate team impediments, assisting with resource activities (e.g., infrastructure support, licensing, etc.) and team growth. 

g. Assist with internal communications (to other teams, stakeholders, governance, and leadership) and external communications (including vendors) to provide transparency. 

h. Collaborate with other teams, stakeholders, managers and vendors on planning and delivery alignment as needed. 

i. Exemplify and promote agile values and principles. Guide and coach teams in self-organization and cross-functional skillset and domain knowledge. 

j. Other duties as assigned. 

All your information will be kept confidential according to EEO guidelines.

An Equal Opportunity Employer

The policy of Wellmark Blue Cross Blue Shield is to recruit, hire, train and promote individuals in all job classifications without regard to race, color, religion, sex, national origin, age, veteran status, disability, sexual orientation, gender identity or any other characteristic protected by law.

Applicants requiring a reasonable accommodation due to a disability at any stage of the employment application process should contact us at [email protected]

Please inform us if you meet the definition of a "Covered DoD official".

At this time, Wellmark is not considering applicants for this position that require any type of immigration sponsorship (additional work authorization or permanent work authorization) now or in the future to work in the United States. This includes, but IS NOT LIMITED TO: F1-OPT, F1-CPT, H-1B, TN, L-1, J-1, etc. For additional information around work authorization needs please refer to the following resources:Nonimmigrant Workers and Green Card for Employment-Based Immigrants 

Wellmark supports and expects the responsible use of AI for our workforce! We welcome the responsible use of these tools by job seekers as well and are interested in learning from you; you will have an opportunity in the application process to share which tools you used and how you applied them.