Scrum Master

Why do you need to choose between doing important work and having a fulfilling life? At Ardent, we have both. Ardent employees are committed to solving our customers’ most difficult problems—and we are committed to the well-being, personal goals, and professional development of our employee. We are “All In.” We put forth our strongest effort possible to get the mission accomplished and we do it together. We respect the skills and experience you bring to the Ardent team. And we provide a rewarding environment to help you succeed.

We offer highly competitive benefits, professional development opportunities, and an exceptional culture that embraces flexibility, innovation, collaboration, and career growth. A collective service mindset underpins our work, and a shared camaraderie to serve clients, colleagues and our communities set us apart. Our full commitment to being "All In" for our employees and our clients is not just our approach, it is our standard. If this sounds like the perfect fit for you, choose Ardent and make a difference with us.

Ardent is seeking a Scrum Master to join our team.

This is a remote position.

Position Description:

Ardent is seeking a Scrum Master to support Agile delivery for a Department of Homeland Security (DHS) program. This individual will serve as the team facilitator, ensuring Agile principles and best practices are followed to drive team performance, stakeholder collaboration, and incremental delivery of high-value solutions. The ideal candidate brings hands-on experience in Scrum and Kanban methodologies, exceptional interpersonal skills, and the ability to guide Agile teams in a mission-focused federal environment.

Responsibilities and Duties:

• Serve as the Scrum Master for Agile teams, facilitating Scrum events including daily stand-ups, sprint planning, reviews, and retrospectives.

• Collaborate closely with Product Owners to ensure product backlogs are well-defined, prioritized, and actionable.

• Remove impediments to team progress and support a culture of continuous improvement.

• Track Agile metrics such as velocity, burn-down, and team performance to support reporting and stakeholder transparency.

• Foster strong communication and alignment within the team and across external stakeholders.

• Coach team members and stakeholders in Agile values, principles, and practices.

• Support user story development, acceptance criteria, and refinement sessions to ensure quality delivery.

• Utilize tools such as Jira, Confluence, or similar for backlog management, documentation, and collaboration.

Requirements:

• Certified ScrumMaster (CSM), Professional Scrum Master (PSM), or equivalent Agile certification.

• 7+ years of experience facilitating Agile ceremonies and removing blockers for Agile teams.

• Strong knowledge and hands-on experience with Scrum, Kanban, and familiarity with SAFe.

• Proficiency in Agile project management tools such as Jira and Confluence.

• Excellent written and verbal communication skills, with the ability to manage team dynamics and stakeholder relationships.

• Ability to support Agile delivery teams in a hybrid/distributed work environment.

• Prior experience on federal or DHS-related IT projects strongly preferred.

Preferred Qualifications:

• Advanced Scrum certifications such as A-CSM, CSP, or equivalent.

• Experience with Lean or other Agile scaling frameworks (e.g., LeSS, SAFe).

• Background in software development or technical project delivery environments.

• Experience supporting Agile transformation initiatives in large government or enterprise settings.

• Bachelor’s degree in Business, Computer Science, Information Systems, or related discipline.

Due to the nature of the work we support, all candidates in consideration for this role must be willing to undergo the government issued background investigation process.

Ardent is an equal opportunity employer. We will not discriminate in employment, recruitment, advertisements for employment, compensation, termination, upgrading, promotions, and other conditions of employment against any employee or job applicant on the bases of race, color, gender, national origin, age, religion, creed, disability, veteran's status, sexual orientation, gender identity, gender expression, or any other basis protected by state, local, or federal law.