Scheduling Coordinator (FMCG and In-Store Activations Exp) - WFH / Dayshift

The Scheduling Coordinator’s role is to support the delivery of in-store promotional campaigns across major Australian supermarket chains. These campaigns typically involve food tastings and product promotions delivered on behalf of a variety of food manufacturers.

You will be the central point of coordination between our internal team and a large pool of field representatives (up to 100 active personnel, typically coordinating around 20- 30 events per week). While campaigns are already scoped and in market, this role is critical to ensuring smooth daily execution - managing schedules, resolving issues at short notice, and maintaining clear communication across all parties. This is a hands-on coordination role within a small team and will suit someone who enjoys being responsible for the operational activity of day-to-day tasking, solving practical problems in real time.

• Coordinate and schedule field representatives for in-store campaigns across Australian supermarket locations.
• Act as the main liaison point for in-field staff, managing daily communication, changes, and escalations.
• Respond to short-notice issues, including staff availability changes, store-related challenges, or last-minute rescheduling.
• Maintain accurate schedules, trackers, and campaign information using Excel.
• Ensure campaigns are executed in line with Australian retailer requirements and operational expectations.
• Communicate clearly and professionally with field staff, internal stakeholders, and clients.
• Prepare and distribute client reports using established, template-based formats.
• Maintain accurate records and follow up on outstanding actions.
• Provide general coordination and administrative support to the wider team as required.

Requirements:
• Bachelor’s degree in Business Administration, Operations Management, or a related field
• Prior experience working in an Australian operational, retail, promotions, or coordination environment (highly regarded)
• Strong Excel skills (data entry, filtering, formatting, tracking - no advanced formulas required)
• Confident communicator with excellent verbal and written skills and experience with internal and external stakeholders across various backgrounds.
• Proven ability to manage multiple priorities in a fast-paced, reactive environment
• Quick problem-solver with a calm, practical approach
• Experience coordinating field-based staff or managing schedules is advantageous
• Exposure to Australian supermarket operations, FMCG, or in-store activations is an advantage
• Highly organised and detail-focused
• Adaptable and resilient when plans change at short notice

Benefits:
Why Join Twoconnect?

We offer more than just a job — we offer a supportive and rewarding career experience. Here’s what you can expect from this opportunity:

• Work from home
• Mon - Fri: 7:00 AM – 4:00 PM PHT(adjustments will be made for daylight saving time)
• HMO with 1 free dependent and medical reimbursements
• Government-mandated benefits
• Work from home allowances
• Opportunities to work with leading companies in Australia and beyond
• Training programmes for career development
• Engaging company outings, team activities and wellness sessions
• Supportive, inclusive culture
• Dedicated managers focused on your growth and success

Twoconnect connects highly skilled Filipino professionals with established companies in Australia, New Zealand, the United States, the United Kingdom and Europe, providing direct access to global careers and long-term opportunities.

We offer competitive pay and benefits, additional entitlements and structured career development programs that make employment both financially rewarding and professionally sustainable.

Our industry-leading retention rate demonstrates our commitment to a people-first culture that prioritizes stability, growth and genuine care for every employee.

Twoconnect is an equal opportunity employer. We value cultural diversity and foster an inclusive workplace where every employee is respected and supported as part of a growing global team.

🔗 Learn more about us through our official pages:

Website: https://twoconnect.com.au/

Careers: https://apply.workable.com/twoconnect-careers/

LinkedIn: https://linkedin.com/company/twoconnectau

Facebook: https://www.facebook.com/2woconnect/

Instagram: https://www.instagram.com/twoconnect_/