Scheduling Coordinator

✨ Scheduling Coordinator

🏢 Company: Above & Beyond ABA Therapy

📍 Location: On-site | Toms River, NJ (Corporate Headquarters)

🕒 Schedule: Full-time | Monday–Friday | 9:00 AM - 5:00 PM

💰 Compensation: $25-30/hour plus benefits

Above & Beyond ABA Therapy is a fast-growing, mission-driven provider of ABA services, supporting children and families across 9 states with 1,500+ dedicated teammates. We are passionate about delivering high-quality, compassionate care — and none of that is possible without strong operational support behind the scenes. That’s where you come in. We’re looking for a Scheduling Coordinator to manage complex schedules for our therapists and ensure our families receive consistent, reliable services.

In this role, you will own the day-to-day scheduling operations that keep our services running smoothly. You’ll work at our Toms River, NJ headquarters and partner closely with clinical, operations, and administrative teammates.

🌟 What you will do:
• Coordinate and manage daily and weekly schedules for therapists across multiple locations and home-based sessions

• Match therapists with clients based on availability, location, skill set, language, and clinical needs

• Monitor schedule changes in real time, including cancellations, no-shows, last-minute requests, and therapist call-outs

• Proactively fill open sessions to maximize therapist productivity and meet client care goals

• Communicate schedule updates clearly and promptly to therapists, families, and leadership

• Collaborate with Clinical Directors and Operations leaders to align schedules with authorization hours, treatment plans, and staffing needs

• Maintain accurate information in the scheduling system/EMR and ensure data integrity

• Track key scheduling metrics such as cancellations, utilization, and coverage gaps

• Anticipate scheduling conflicts and develop creative solutions that support both families and teammates

• Provide excellent customer service to internal and external stakeholders

• Support special projects related to scheduling process improvements as the organization grows

✅ What you bring:
• 2+ years of experience in scheduling, coordination, or operations support

• Healthcare, therapy, ABA, medical office, home health, or multi-site scheduling experience is a strong plus

• Proven ability to manage high-volume, complex schedules with many variables

• Strong organizational skills with sharp attention to detail and follow-through

• Comfort working in a fast-paced, rapidly changing environment

• Clear and professional communication skills, both written and verbal

• Confidence using technology and systems

• Experience with scheduling platforms, EMR systems, or similar tools is helpful

• A collaborative, solution-focused mindset and a positive attitude

• High level of integrity, confidentiality, and respect for families and teammates

💡 Preferred qualifications:
• Experience in ABA, behavioral health, healthcare administration, or a related field

• Familiarity with insurance authorizations, visit limits, and productivity targets

• Prior work supporting a multi-location or field-based workforce

• Bilingual skills are a plus (English, Spanish)

💙 Why you will love Above & Beyond ABA Therapy:
• Mission-driven organization focused on helping children and families thrive through high-quality ABA services

• Opportunity to play a critical role in day-to-day operations and the client experience

• Supportive, collaborative team that values communication, reliability, and growth

• Competitive compensation and benefits package, which includes:

• 401(k) matching

• Dental insurance

• Health insurance

• Life insurance

• Paid time off

• Vision insurance

• Paid Maternity Leave

• Six paid legal holidays