SAP WalkMe UI/UX Architect

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If you want to make an impact in a supportive, growth-oriented environment, New Era is the place for you. Apply today and help us shape the future of work—together.

Job Title: SAP WalkMe UI/UX Architect

Company: New Era TechnologyWebsite: www.neweratech.comEngagement Type: Contract (12 Months – Extendable)Work Mode: Remote

About New Era Technology

New Era Technology is a global IT services and consulting firm delivering digital transformation, cloud, cybersecurity, and enterprise application services to organizations worldwide. We help enterprises modernize SAP landscapes and drive user adoption through intelligent digital enablement solutions.

We are currently seeking an experienced SAP WalkMe UI/UX Architect to lead user experience strategy and digital adoption design within SAP ecosystems.

Role Overview

The SAP WalkMe UI/UX Architect will be responsible for defining and architecting intuitive, scalable, and user-centric digital adoption experiences within SAP platforms such as SAP S/4HANA and SAP SuccessFactors.

This role blends deep UI/UX architecture expertise with strong knowledge of WalkMe’s Digital Adoption Platform (DAP) and SAP business processes to design seamless, contextual in-app guidance and automation journeys that enhance productivity and reduce friction.

Key Responsibilities

🔹 UI/UX Architecture & Strategy

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Define the overall UX vision and architecture for WalkMe implementations within SAP environments.

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Design structured, scalable digital adoption frameworks aligned with enterprise UX standards.

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Create wireframes, user flows, prototypes, and journey maps for SAP user interactions.

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Ensure consistent UI patterns, accessibility compliance, and multi-language support.

🔹 WalkMe Experience Design

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Architect and guide the development of:

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Smart Walk-Thrus

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SmartTips

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Launchers

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ShoutOuts

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Task Lists

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Onboarding & automation flows

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Establish governance standards for WalkMe content design and UI consistency.

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Ensure seamless integration with SAP role-based navigation and workflows.

🔹 SAP Collaboration & Business Alignment

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Partner with SAP Functional Leads, Business SMEs, Change Management, and IT teams to:

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Identify usability gaps and adoption challenges

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Translate business needs into intuitive digital experiences

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Improve process clarity and reduce training dependency

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Ensure compatibility with SAP Fiori design principles and enterprise branding guidelines.

🔹 Data-Driven Optimization

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Leverage WalkMe Insights and analytics tools to:

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Analyze user behavior and engagement

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Identify friction points

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Conduct A/B testing

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Continuously optimize UX journeys

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Define adoption KPIs and measurable success metrics.

Required Technical Expertise

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Advanced expertise in WalkMe Digital Adoption Platform (DAP).

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Strong knowledge of:

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SAP S/4HANA (preferred)

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SAP SuccessFactors (preferred)

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SAP Fiori UX principles

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Hands-on experience with:

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UX research methodologies

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Wireframing & prototyping tools (Figma, Adobe XD, etc.)

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JavaScript & HTML (for WalkMe customization)

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Experience with SSO/IDP integration and enterprise security models.

Experience Requirements

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8+ years of experience in UI/UX design and architecture.

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4+ years of experience designing WalkMe-based digital adoption solutions.

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Prior experience working on SAP transformation or implementation programs.

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Strong background in enterprise UX governance and design systems.

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Experience in Agile / DevOps delivery environments.

Soft Skills & Leadership Competencies

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Strong design thinking and instructional design mindset.

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Excellent stakeholder management and cross-functional collaboration skills.

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Ability to influence business and IT leadership.

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Strong analytical and problem-solving abilities.

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Excellent communication and presentation skills.

Why Join Us?

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Work on global SAP digital transformation programs.

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Opportunity to define enterprise-level UX architecture.

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Fully remote engagement.

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Long-term extendable contract with global exposure.

How to Apply

Interested candidates can share their updated resumes with:

📩 [email protected]📩 [email protected]

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