Sanctions and Compliance Support Specialist (Fraud)

Company Mission:

Our mission is to reduce the cost of capital across the world.

About the Company:

We have invented a new credit card powered by an advanced asset-securing platform that enables us to offer much lower APRs to consumers. Our team is a combination of deep technology (Microsoft, Google, Facebook), and finance (Nubank, Goldman Sachs, Square, Carta, SoFi) executives. Our Seed round was led by Max Levchin, and our Series A by Founders Fund - with participation in both rounds by Sequoia, NYCA, and others.

Our work involves building the world’s first completely autonomous asset-securing process, world-class risk models for underwriting, and an incredibly smooth & efficient product experience for consumers to apply, activate, and manage their credit cards.

We’re looking for detail-oriented, driven, and empathetic customer experience managers who want to work with intelligent, motivated, intense, and interesting people to provide people who are applying and people who have received the Aven card with an extraordinary experience.

Cultural Values:

• Depth and rigor of thought - we try to be rigorous in our thinking & dive into the details.

• Minimalist - we are spartan in our design, in our code, and even in our processes.

• Speed of execution - we move fast & value decisiveness. We think speed drives quality.

We are currently recruiting for a team member as a Sanctions and Compliance Support Specialist. Reporting to the Senior Manager of Fraud Prevention, the successful candidate will use investigative and deductive reasoning skills to review potential matches to Sanctioned entities (OFAC, SDN, etc.), review high risk transactions, foster strong relationships with internal compliance and data teams to improve screening processes, and support Legal and Compliance with internal and external audit tasks, evidence gathering, explanations, and report filing. If your experience includes a deep understanding of United States Sanctions screening processes, transaction monitoring, writing succinct and factual activity reports and summaries, your next career step might be with Aven.

Responsibilities:

• Conduct sanctions screening and investigate potential matches against global Sanctions lists (e.g. OFAC, SDN, PEP);

• Review alerts from sponsor bank, issuer processor platforms, and other various interdiction platforms for existing customers with potential matches to Sanctions lists and taking action as described in policy and procedure;

• Determining match/no-match, documenting findings and rationale, and taking action on applications as described in internal policy and procedure;

• Investigate, analyze, and document findings of potentially illicit financial activities including potential Money Laundering and Fraud;

• Summarize investigative work into reports and deliver to Sponsor Bank(s);

• Assist internal Legal and Compliance teams in completion of Audit request tasks as needed;

• Documenting customer experiences and feedback across online & offline channels using logs, dashboards, and CRM systems;

• Interact with leadership, engineering, data science, and other teams to propose effective control changes quickly and accurately;

• Designing and modifying fraud prevention policy and procedure.

Qualifications

• At least 2 years of experience in a similar role, preferably with a top 25 depository US Financial Institution

• Strong investigative skills utilizing identity data warehouses, interdiction software, transaction monitoring systems, and interviewing techniques;

• In-depth knowledge of BSA/AML, USA PATRIOT Act, and OFAC regulations;

• Superb analytical, research, investigative, and decision-making skills;

• Intermediate capability across standard Google Suite platforms (including complex formulas and table functions);

• Preference for candidates with Basic SQL knowledge;

• Superb communication, collaboration, and problem-solving skills including root-cause analysis;

• Proficiency, speed, and accuracy in written communication;

• Fluency, clarity, and good diction in English;

• Great organizational skills & time management abilities;

• Experience using customer communication tools (Zendesk), task management tools, Google Drive, and Email;

• Bachelor's Degree or comparable work experience in financial services;

• Flexibility to work US Pacific time 9AM to 5PM (with a 1-hour break time in between),

• Must be located in the Philippines, and open to work remotely.